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Grand Hotel Victoria concept & spa, by R Collection Hotels

9.6/10290 reviewsMenaggio

Stunning Lake Como Views Luxurious Amenities Experience the elegance of Art-Nouveau design and lush gardens at Grand Hotel Victoria. Enjoy the large swimming pool, free WiFi, and comfortable rooms with air conditioning. Indulge in regional and international cuisine at the à la carte restaurant with a panoramic terrace. Take advantage of modern conference facilities and special rates at the nearby golf course. Convenient Location Overlooking Lake Como and close to Menaggio's pedestrian centre, the hotel offers breathtaking views of Bellagio and Varenna. Whether for leisure or business, Grand Hotel Victoria promises a memorable stay. Book your stay now to elevate your Lake Como experience at Grand Hotel Victoria!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Free parking

From April 1, 2014, the front desk will be open 24 hours a day. A deposit may be required at the property.

Available rooms

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290 reviews

Guests liked

  • Modern, remodeled high-tech rooms
  • Exceptional and attentive staff (manager Lorena mentioned)
  • Excellent breakfast
  • Beach club and good facilities
  • Clean and well-maintained property
  • Great location

Guests mentioned

  • Higher price / expensive
  • Limited closet/storage space in some rooms
  • Bathroom lighting control could be improved
  • Evening meal less memorable; at least one poor off-site restaurant recommendation
  • Anthony

    US · couple · Oct 2026

    10/10

    Great experience!

    Great location, great staff, delicious food, clean rooms, very modern, highly recommended.

    Nothing

  • Eric

    US · couple · Sep 2026

    10/10

    Our time at the Grand Hotel Victoria Concept & Spa was flawless and the staff were phenomenal.

    The breakfast was an all-inclusive, buffet-style layout with a gorgeous backdrop and very aesthetically pleasing organization. Things were clearly labeled, the food was of the highest quality, and the staff moved to help expeditiously. The room was beautiful with up-to-date technology, a spacious layout, and all the amenities one would need and then some. The shower system is surprisingly the most standout feature with a overhead waterfall system that provided more of a mist which felt extremely refreshing. The room was always made and looked even better than the pictures. The hotel itself is beautiful-- great color scheme, fine luxury accents everywhere, unbelievable amenities; it truly holds up to the 5-star-lusso classification. Of course, it is on the water and has its own private entrance and exits. Now the most stand-out portion of my entire experience there: the staff. I notified them of my plans to propose ahead of time and requested to be discreet about it to keep it a surprise. Not only did the staff accommodate, they treated us like royalty including upgrades, gifts, and spa access. They'd arrange transport (transport is very difficult depending on time of year and road closures in that area), always checked in with me to see if there was anything else they could do, were extremely responsive, and they truly elevated the entire experience to another level.

    My only regret is that I only had a few days to spend in the Lake Como area and at the Grand Hotel Victoria Concept and Spa. I will be sure to have an extended stay the next time I am there, which will definitely be in the near future.

  • Hindy

    AR · couple · Sep 2026

    7/10

    El hotel es precioso, tiene vistas super bonitas, los alrededores son bonitos también.La piscina esta muy buena.

    El spa era un desastre, no funcionaba ninguno de los hidromasajes. Cuando le pedi ayuda a los empleados de allí no daban respuesta ni compromiso por intentar arreglarlo. Además no cambiaban las toallas, estaba todo un poco dejado de personal, una lastima porque el spa es bonito pero prácticamente no hay personal y nadie usaba las tumbonas porque como no quitaban las toallas usadas no se sabia si había alguien ocupándolas o no. Un día pedimos que nos limpiaran la habitación y no venían, tuvimos que llamar varias veces para que vengan a limpiarla. No se, esperaba más de un hotel de esta categoría.

  • Domenica

    CA · couple · Sep 2026

    10/10

    Outstanding!!

    Loved this hotel its top level customer service, location, restaurant, bar, music, atmosphere, comfort, concerige .. can’t say enough about the excellent hospitality and experience!

    Nothing

  • Iulia

    RO · extended_group · Sep 2026

    10/10

    Foarte frumos

    Locul unde este asezat hotelul

    Nu am ce sa reprosez

Location

Via B. Castelli, 9 · Menaggio