Grand Kruger Lodge and Spa

69 reviews

• D

  drcindyn

  DURBAN, KWAZULU-NATAL · Family · Dec 2025

  2/10

  Look for a better Spa

  I can only review the Spa. I was not a resident in the lodge. We booked two couples massages at the spa and arrived on time. We were not 15 minutes early as requested because there is poor signage to the lodge and we got lost trying to find it. This should be taken into account. After the massage, we were unexpectedly charged an additional R400 with no prior warning. We were told that requesting firmer pressure during the massage costs an extra R100. This was never explained beforehand. I clearly indicated medium pressure on the intake form, yet was charged for deep pressure anyway. I also asked not to turn over during the massage and simply requested that the remaining time continue on my back. This resulted in another charge for a head, neck, and back massage, despite the session remaining a couples massage in the same room with no change to duration or setup. Nothing additional was provided. We were also charged for bottled water that was supposed to be complimentary. The massage itself was very poor. It felt more like oil being spread on the skin than an actual massage. The therapists did not introduce themselves. The air conditioning was uncomfortably cold throughout the session. The room lighting was harsh with no eye covers provided. The overall atmosphere was not relaxing, and the staff were unfriendly. This was meant to be a relaxing holiday experience and it was not. Between the hidden charges and the poor quality of service, I would not return and would caution other visitors to be very clear about pricing before booking.

• E

  E2749IGveronicav

  KOMATIPOORT, MPUMALANGA · Business · Dec 2025

  10/10

  Great for a calmer Year end function

  Best service, food was great, neat, tidy, beautiful place, we enjoyed a more peaceful year end function.

• I

  ingunncarelius

  OSLO, EASTERN NORWAY · Family · Nov 2025

  10/10

  The perfect place if you eant to relax, eat well, sleep well and experience the wild life

  The Grand Kruger Lodge and Spa has it all! Its amazing surroundings is the perfect place for a few days in Kruger. The lodge has it all; good kitchen, fantastic staff, wonderful accommodation, nice pool, a bonfire, animals wondering around and game drives. I can highly recommend the drives to the park obviously and the sunset drives with drinks. We have stayed twice, and I will come back!

• J

  JudithAssj98

  NONE · Nov 2025

  10/10

  stay at grand kruger lodge

  everything was perfect, the food delicious, beds comfortables, amazing pool, the staff is lovely. Fully recommended

• M

  MonicaJ721

  ROYERSFORD, PENNSYLVANIA · Family · Oct 2025

  10/10

  Memorable, beautiful warm staff that provided great meals.

  We had a group of 10 travel to South Africa and this was a WONDERFUL lodge. I could not say enough about the staff. They were warm, welcoming and made sure we had what we needed. Our meals were sooo good and presentation was exceptional. The dining areas were very clean and decorated in great decor. The animals were always roaming through and it was a great place to be. I would only ask to change the lighting in the rooms. During the day you open your curtains for sunlight however in the evening fluorescent lighting is tough. Thank you for providing such a great experience.