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Grand Mercure Dongguan Humen

8/1089 reviewsDongguan

Enjoy captivating city views from Grand Mercure Dongguan Humen, ideally situated in Dongguan City. Indulge in a variety of amenities, from massage treatments to karaoke. Luxurious Accommodations feature modern amenities and comfortable furnishings. Convenient Location grants easy access to shopping centers and major airports. Unwind at the gym or savor international cuisine at One Café. Experience eco-friendly hospitality with reduced single-use plastics. Book now to experience a memorable stay at Grand Mercure Dongguan Humen.

What this place offers

  • WiFi available
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Guests are required to show a valid government-issued ID card or passport upon check-in. A deposit may be required at the property.

Available rooms

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89 reviews

Guests liked

  • Spacious rooms
  • Good for business stays

Guests mentioned

  • Simple breakfast
  • Restaurant not open in the evening

  • Alcinda

    KR · extended_group · Sep 2026

    4/10

    What we did appreciate was the effort from the reception staff. They genuinely tried their best to assist us despite having very limited resources and being stretched between multiple responsibilities. I actually felt sorry for them, as it seemed that many of the shortcomings were beyond their control.

    Very disappointing stay – hotel is badly in need of renovation Unfortunately, we were extremely disappointed with our stay. The hotel is very outdated and, in our opinion, does not live up to the standard we expected. From the moment we arrived, the entire property had a strong smell of smoke and damp. Our room in particular looked and smelled as though it had previously experienced water damage. The carpet appeared to have significant water damage, which made the room feel unpleasant and poorly maintained. The air conditioning was also not functioning properly. It only blew cool air, more like a fan, rather than actually cooling the room as an air conditioner should. Several of the electrical plugs in the room were not working, and there were no charging points or plugs conveniently located next to the bed. The curtains were also visibly worn and in need of replacement. The hotel also appeared to be seriously understaffed. The reception staff were simultaneously having to deal with porter duties, which resulted in delays and made the overall service feel very limited. There was also a significant language barrier, despite our attempts to communicate using a translation app, which made it difficult to resolve issues or ask for assistance. Overall, the hotel requires substantial investment and refurbishment. The combination of the outdated facilities, smell of smoke and damp, apparent water damage, faulty air conditioning and plugs, worn furnishings, and limited staffing made our stay very disappointing. Unfortunately, we would not choose to stay here again and cannot recommend the hotel in its current condition.

  • Ilze

    LV · solo_traveller · Jun 2026

    7/10

  • Mayank

    IN · solo_traveller · May 2026

    6/10

    Robot

    Location

  • 徐

    TW · couple · May 2026

    2/10

  • Sukru Akin

    TR · couple · Apr 2026

    7/10

Location

123 Humen Road · Dongguan