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Grand Riviera Princess - All Inclusive

8/10612 reviewsPlaya del Carmen

Luxurious Spa and Recreation Amenities Indulge in massages and facials at the onsite spa, unwind at one of the 12 outdoor pools, or enjoy the night at the hotel's nightclub and water park. All-Inclusive Dining and Social Experience Savor international cuisine at one of the nine restaurants, then mingle at the complimentary reception or visit the multitude of bars and lounges for a refreshing drink. Convenience and Comfort With amenities like dry cleaning services, a 24-hour front desk, and spacious guestrooms featuring private balconies and complimentary Wi-Fi, your stay at Grand Riviera Princess - All Inclusive will be both convenient and comfortable. Book now to experience the ultimate luxury by the beach in Playa del Carmen!

What this place offers

  • Elevator
  • Fitness facilities
  • Supervised childcare/activities
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 12:00
  • No pets
  • Free parking

• Pool access available from 8:00 AM to 8:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. • Construction is underway at a neighboring building and there may be noise disturbance from the construction work. A deposit may be required at the property.

Available rooms

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612 reviews

Guests liked

  • Friendly staff
  • Great beach area
  • Good food in multiple restaurants

Guests mentioned

  • Mold in rooms
  • Limited staff availability
  • Resort in poor condition

  • Julia Rae

    Oct 2025

    6/10

    Just ok, not their fault but tons of seaweed

  • Sophie

    Oct 2025

    8/10

    It was great to have access to a clean and private beach

  • Alexander James David

    friends · Oct 2025

    4/10

    Currently under renovation do not go if you would like a relaxing experience, no taco stand, half of the resort was shut down, saw more construction than anything else

  • Silvia

    family · Oct 2025

    4/10

    This resort was an older one and could use a good renovation. The staff was not friendly or helpful. Limited dining choices. This resort lacks cleanliness. The staff does not disinfect the dining tables. The buffet area was not refilled with food. You could see the rundown kitchen and the walls were dirty. Bathrooms were old and smelled old. At the pool area there was no other amenities besides a swim bar. No snack bar. Overall, I would not return to state in this resort again.

  • Melina

    family · Oct 2025

    4/10

    This resort was a total disappointment. The resort is renovating in area and aesthetically does not look nice. It was not informed to us that they were renovating when we contacted the resort. The resort is old and the area we stayed in could benefit from renovation. This resort lacks cleanliness. They do not disinfect the tables where you dine at. The food in the buffet was never refilled, and the kitchen was rundown and dirty. The staff is very unfriendly and not helpful. Dining options are limited. Food was not delicious. The shows that they provide are very basic. At the beach there are no cocktail waitress to bring you drinks only one bar and no snacks available in the pool or beach area for lunch options. Towels are old and small and do not cover the beach chair. Overall, I would not recommend to stay at this resort.

Location

Prolongacion 5ta Avenida · Playa del Carmen