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family · Oct 2025
Edgar manager on duty was absolutely the best. He made sure our family was very comfortable and happy. He never disappoints thats the reason why we continue to come back and we make sure to tell our friends and family about this resort. Diana supervisor at the front desk made our check in very smooth. Walking into the resort after a long flight its always a pleasure to receive a warm welcome and thats what she and her staff jesus, Fernando, and i can not forget Erik Medina from guest services. He was amazing, always very attentive to our needs. David Baak from the buffet is the most caring and sweet young man we always look forward to seeing him. Cecilio from the sports center was amazing. He took us out on a bike tour around the property which was fun and informative after we did archery with him which was so much fun. Honestly there was no need to leave the resort. Leydi and lucia the two young ladies from the pool area including the rest of the pool staff were great. Bartenders at both pools were very hands on and friendly. Gigi,Eric and of course Bacon were absolutely the best. From volleyball ,exercise and playing bingo on raining days in the lobby they made sure we were never bored. The whole staff at this amazing resort from house keeping to concierge were amazing. My family and friends will definitely be back.
Oct 2025
The room was amazing, clean and stocked with coffee ,beer and water soda cant wait to go back
family · Oct 2025
Had fun with my fiancé and 2-year-old. Enjoyed my stay. Many shows and all kinds of great drinks and activities to do. Also a lot of food options.
partner · Oct 2025
Very good food and friendly staff always making sure you are getting what you need for a nice vacation
partner · Oct 2025
Amazing resort, 10/10! It was so great that we extended our stay. The food and drinks were wonderful, room was nice, and how can you have a bad day in a lazy river? Juan with guest services made the trip, he was extremely attentive and booked all our dinner reservations for us. He checked in with us daily and was always there to answer our questions. We will be back!
Zona Costera K256 · Akumal