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Grätzlhotel Schönbrunn

8.6/1049 reviewsVienna

Discover the charm of Grätzlhotel Schönbrunn, a tranquil haven set in the vibrant heart of Vienna. Comfortable Accommodations Immerse yourself in comfort with our 9 luxuriously appointed guestrooms, featuring down comforters, premium bedding, and modern essentials like refrigerators and flat-screen televisions. Exceptional Amenities Enjoy the convenience of a 24-hour front desk, express check-in, and ticket assistance to enhance your stay. Indulge in room service during limited hours or relax in our beautiful garden, soaking in the serene views. Prime Location Located just minutes away from popular attractions such as Schönbrunn Palace and Mariahilfer Street, our hotel makes it easy for you to explore the best of Vienna. Don't miss the chance to experience this unique stay in Vienna – book your unforgettable getaway today!

What this place offers

  • Safe-deposit box at front desk
  • Multilingual staff
  • Express check-out
  • Smoke-free property
  • Express check-in
  • Tours/ticket assistance

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 11:00
  • Pets allowed
  • No parking

• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. A deposit may be required at the property.

Available rooms

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49 reviews

Guests liked

  • Nice interior design
  • Sufficient space
  • Good shower
  • Kitchen facilities

Guests mentioned

  • Cleaning issues
  • Poor service
  • Inconvenient check-in process
  • Room quality concerns
  • Carol

    May 2025

    2/10

    There is no front desk, there is no check in and you can’t speak with anyone. The man who ran a cafe across the street took pity on me and helped me. The room was supposed to be ready at 3 and it wasn’t. Because there was no front desk and no where to store my luggage, I waited around and wasted half of my day. Terrible.

  • Christian

    family · Apr 2025

    6/10

    Things that were good: The interior looks nice; you have enough space; the shower was nice; you have a kitchen What not good: Firstly, there were hundreds of dead flies laying bellow the windows (maybe vacuum the room); there is no door or something equivalent to the bathroom with the shower, thus, it's not suited for people NOT traveling with their significant other but with other people; the cable for the hairdryer is so short that you have to sit on the floor to dry your hair; no toilet brush; when advertising to have a luggage storage, please tell people upfront that it's your office which is very far away from the property... Best case, it's an average experience, maybe even a bad one if you include the price (depends when you book and what you pay). And coming from someone who travels a lot, please make the experience convenient and get the basics right before putting so much effort into the interior design which does nothing for comfort...

  • Alberto

    Aug 2024

    4/10

    Pessimo rapporto qualità prezzo

    Venduto come hotel ma in realtà non c'é una reception. La camera non è stata rifatta in tre girorni. Il materasso scivolava dalla base e nostra figlia è caduta durante il sonno. La prima camera offerta non corrispondeva a quella che avevamo prenotato. Stanza venduta come " city view" in realtà era al piano terra e dava sulla strada con un forte rumore durante tutta la notte

  • Chantal

    May 2024

    6/10

    Check-In war etwas komplizierter. Nach der Buchung wird wohl eigentlich eine E-Mail verschickt, die einen Code und andere Informationen enthält. Hatte ich nie erhalten, weswegen der Check-In am Anreisetag recht schwierig war. Die Unterkunft im Untergrschoss war für die Zeit ausreichend und hatte alles, was man so braucht. Durch die Lage genau am Marktplatz war es, vor allem morgens recht laut. Im Großen und Ganzen war der Aufenthalt jedoch sehr schön!

  • Viktoria

    partner · Feb 2024

    8/10

    Ein sehr liebevolles Zimmer und total praktisch gleich neben einem Markt gelegen. Allerdings befindet sich anscheinend direkt neben dem Zimmer, das im Erdgeschoss liegt ein Unternehmen, dass um 6 Uhr morgens die Geräte anschmeißt. An ausschlafen nicht zu denken.

Location

Reschgasse 4 · Vienna