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Nov 2018
Conveniently located, clean, modern amenities. We got the 50 sq. m room with king bed . . . the room is HUGE! The staff were very pleasant and professional, yet friendly. Some of the staff spoke English quite well, but others made the effort when they saw that my Mandarin was - lacking - to communicate. Overall, a great value, and we will stay again!
Nov 2018
Large room was very well maintained. Clean, spacious and bright. The staff were very helpful and professional.
Oct 2018
Unfortunately, terrible experience, I booked a room that is non-smoking the room I got was smoking with ashtrays all over, when I complained they send someone over to spray to make it a non-smoking room. From time of checking in until departure none of the employees speak English, Internet definitely not high-speed and hard to connect since all instructions are in Chinese only, in room menu Chinese only, 38 TV channels in Chinese only, when I asked them to adjust the channels to provide me with at least one English-speaking China the reply was a big laugh, the hotel lobby, elevators, hallways, all smelled like a smoke shop. This is supposed to be a four-stars hotel; it is definitely not. Not even a bellboy to help you with the luggage. On the first day of my stay I went to check out the breakfast not even the coffee was worth entering this dining room. If you’re not Chinese, this hotel is not for you. Very bad service very bad front desk attitude they just don’t like foreigners. When calling Expedia with my complaints requesting to switch at hotel speaking with two different guys paying over $35.00 for phone call and waiting time, their reply to my room was a non-smoking room is only a request, and if available, if you change this hotel, you will not get a refund for this booking, I found it to be a very bad reply for Expedia and a very bad customer service, having their representative send me to look for the small warding in the agreement. after 22 hours flight at 9pm.
Oct 2018
Hotel in Guangzhou.
The staff were very kind and helpful. The no smoking room had lingering smell of cigarettes. The nice plush towels smelled like cigarettes. 😥. The room even included an ash tray. There were horrible stains on the carpet. The bed was more comfortable than most chinese box springs. The room was huge. 2 tv's. Nice big bathroom and good water pressure.
Oct 2018
I will be back
I have stayed here for the Canton Fair several times and always receive good service and a warm welcome. The local area has many restaurants and small shops within 10 minutes walk however it is not too convenient for the Metro, however, during the Canton Fair the hotel provides a courtesy shuttle bus service. One small gripe is that breakfast could do with being improved from a Western viewpoint.
No. 121 Tangan Road · Guangzhou