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FR · couple · May 2026
DO NOT STAY THERE IS YOU VALUE YOUR SLEEP AND SAFETY.
The location is good, on Zara Road.
Do not stay here. Our stay from May 11–15 was a complete disaster. Despite being located directly across from a mattress store, the bed was unusable; the mattress was so soft that we sank into it, resulting in severe back pain. The pillows were flat, causing neck strain, and the extra sheets provided were stained with mysterious dried liquids. The room has zero natural airflow. Even on a 17°C night, we were sweating. The air conditioning is poorly designed, blowing directly onto your face while only cooling half the room due to a partial wall. After the first night, the AC controls broke. We were forced to open windows to breathe, all while the outdoor fan unit made a deafening noise like a construction site. Cleanliness and maintenance issues: Bathroom: Extensive mold in the shower wall grout and a broken toilet flush that runs constantly unless pressed perfectly. Hygiene: Only two rolls of toilet paper were provided for a 4-day stay, and the extra ones we found were insufficient. Security: There is a large hole in the front door lock that allows people to see straight into the room from the hallway. The door also screeches loudly when moved. Heating: The heater emitted a strange, unsafe smell, so we couldn't use it. Service and Communication: Their check-in system is frustrating. We submitted our data early, but the portal never updated. We only got a response after bypass-messaging their "assistant" bot. "Leo," the contact person, was unresponsive for hours when we asked about luggage, arrived late for our check-in, and was dismissive and unprofessional once he arrived. To top it off, the cleaning supplies were incomplete (a broom with no dustpan). Avoid this place if you value your sleep and safety.
PL · couple · Apr 2026
Uncomfortable stay due to noise and poor sleeping conditions
The apartment is located in a nice area and close to the metro. There is also a grocery store nearby and some restaurants in the neighborhood.
Overall, the stay was not very comfortable. The mattress was extremely soft and made of low-quality foam. When two people sleep on it, it collapses in the middle, making it very uncomfortable. The apartment was also quite noisy. The air conditioning unit was installed directly in the window shutter and produced very loud noise, making it impossible to use at night. Additionally, the entrance door did not provide proper sound insulation. Noise from the staircase could be clearly heard inside the apartment.
DE · solo_traveller · Mar 2026
Die Lage war sehr nah an der Station Zara, was für mich perfekt war. Die Schlüsselübergabe hat sehr gut geklappt. Die Küche ist gut ausgestattet.
Sauberkeit war mittel. Die Kommunikation mit CleanBnB im Anschluss wegen Anforderung einer Rechnung war sehr schleppend. Auch kann keine richtige Rechnung mit allen Beträgen ausgestellt werden sondern nur Teilbeträge. Nicht für berufliche Reisen geeignet.
IT · couple · Jan 2026
RS · couple · Dec 2025
Location.
Fore this price, at least walls need to be freshly painted. Walls are in really bed condition. And when something like that waits you in the room, all the good things are shaded. Also AC don't heat. Don't go there when it's cold. I've never wright a bad review on Booking but this time... This space have a potential but not in this condition.
3 Via Monte Cristallo · Milan