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BG · family_with_children · Aug 2026
DISSAPOINTING!
Location
I truly regret that I rented this place. I was forced to fill in numerous documents, even sign a contract and pay a 300-euro damage deposit I wasn’t informed of beforehand. It took over 3 weeks and many complaints to get the money back. The place is very old and dirty, the beds and doors are creaking and the wooden blinds on the windows are almost rotten and broken. The door was also very hard to open, only my husband was able to do it. The wardrobes have no handles, but also no push mechanism. The living room had no air conditioning, except two very old fans. The dishwasher smelled like dead rats, and it was unbearable. Тhere isn't even a coat hanger in the hallway. As foreigners who have to deal with transport, we need to predict accurately the arrival time, otherwise we will be charged an additional fee by our LOCAL host. I had given them a specific time slot between 2-3 pm for our arrival and despite that, we had to wait in the scorching heat till 3 pm with the kids. The lady came only to give me the keys, and “show” me the rooms of the apartment I could clearly see for myself. Apparently, they haven’t heard of key boxes. In the provided pictures was shown capsules, so I preliminary asked whether they were for the washing machine and I got a written confirmation. When we entered, I asked the same question and the lady said: “Sorry, we do not provide them, if you want, you can go buy some”. Later I found such in a box, already provided. So, she doesn’t even know her stock. On top of everything so far, in the end we were surprisingly informed that we need to throw away the garbage or we would be charged. I’ve been to so many places, and I’ve never been asked such a thing, especially when my flight was at 6 am in the morning. I expected more for the price I paid.
AE · solo_traveller · Jun 2026
RU · extended_group · Jun 2026
Не работала стиральная машина
HU · family_with_children · May 2026
Az érkezéskori kellemetlenséget leszámítva jól éreztük magunkat.
Jól felszerelt, kitűnő helyen lévő lakás.
A repülőgép érkezésének csúszása miatt a két órás előíráshoz képest 14 perccel később szóltunk, hogy a megbeszéltekhez képest később érkezünk és annak ellenére, hogy tőlünk független okból nem tudtunk hamarabb telefonálni (hiszen a gépen nem lehet) és minimális volt a határidő túllépése is, ragaszkodott a kulcs átadója a kötbér fizetéshez, melyről sem nyugtát, sem számlát nem adott.
IT · extended_group · Apr 2026
1) Casa grande, eravamo in 5, 2 camere da letto, 2 bagni e una zona giorno davvero grande e confortevole. 3 divani di cui un divano letto. 2) La zona era perfetta per una visita turistica. A 10 min a piedi dalla maggior parte dei punti di interesse. Zona tranquilla e comoda a tutto. 3) La casa pulita. Un bagno nuovo, l'altro più datato ma dignitoso. 4) la cucina dispone di lavastoviglie. Utili istruzioni. 5) dispone di lavatrice e asciugatrice (non l'abbiamo usata perché siamo stati poco ma mi sembra un ottimo servizio Al netto delle osservazioni negative, che comunque pesano poco rispetto al punteggio, quasi perfetta!!!
Abbiamo avuto qualche difficoltà nella fase di check-in. 1) Hanno voluto la caparra prima del soggiorno. 2) Ho dovuto firmare un contratto. Tutto prima di partire e da remoto. Con una serie di scocciature burocratiche che normalmente non mi sono mai state richieste. 3) Nonostante preavviso su orario di arrivo abbiamo atteso nel cuore della notte circa 1 ora fuori dalla porta che arrivasse qualcuno ad aprire la casa. Una volta arrivato a sua volta è stato un'altra mezz'ora al telefono per chiedere varie conferme. Ripeto dopo aver fatto tutto da remoto nei giorni precedenti. 4) Infine per ricevere indietro la caparra ho dovuto attendere più di una settimana. Francamente penso che tutto ciò si possa migliorare. Sui servizi: 5) cuscini scomodi 6) delusa perché in cucina spesso ho trovato un po di sale olio. Per 3 giorni non sto a comprare tutto. Mi auguro che servano per migliorare il servizio
Calle Bruc 58 · Barcelona