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Hacienda Paradise Hotel

9/10224 reviewsPlaya del Carmen

Luxurious Guest Rooms and Amenities Hotel Hacienda Paradise offers spacious guest rooms with elegant wood furnishings, luxurious linens, and organic toiletries for a comfortable stay. Enjoy complimentary wireless internet access and affordable international calls during your visit. Concierge Services for a Seamless Stay The concierge desk at Hacienda Paradise is at your service to assist with restaurant bookings, transportation arrangements, and any other requests you may have. Let us take care of the details so you can relax and make the most of your stay. Perfect Location for Exploring Playa del Carmen Situated just two blocks from the beach, our boutique hotel provides easy access to a variety of activities, including diving and archaeological tours. Stroll to the lively Fifth Avenue for a taste of local dining, nightlife, and shopping experiences. Experience the charm of Hotel Hacienda Paradise and book your stay today for an unforgettable getaway.

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Swimming pool
  • 24-hour front desk

Policies & house rules

  • Check-in from 15:00 until 23:30
  • Check-out until 12:00
  • Children welcome
  • No parking

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. All seasons are subject to a non refundable clause in case of: Early departures - Unused nights Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay. Please note that activities and services at the beach club have an extra charge per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. Managed by a private host A deposit may be required at the property.

Available rooms

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224 reviews

Guests liked

  • Great location
  • Friendly staff

Guests mentioned

  • Poor cleanliness
  • Insufficient breakfast options

  • Bárbara Javiera

    CL · extended_group · Oct 2026

    10/10

    Comodidad, seguridad y cercanía en un solo lugar

    La habitación tiene un amplio espacio, el cual cuenta con dos aire acondicionado, una recepción en la cual hay sillones cómodos, con televisión. La pieza tiene una cama grande y cómoda con un armario que permite guardar nuestras cosas de forma ordenada, la terraza tiene una bella vista y el baño es amplio con excelente iluminación Aparte me gustaría destacar el personal es muy amable y resolutivo

    El desayuno es básico, pero tienen de pedir en el mismo lugar con precios económicos y rapida atención

  • Garcia Uribe

    CL · family_with_children · Oct 2026

    2/10

    La ubicación

    Desayuno pobre , la señal de internet malísima ,no tenían toallas de piscina cuando pedimos ,baño mala ventilación , podrían tener un refri pequeño en la habitación

  • Elizabeth

    MX · solo_traveller · Oct 2026

    9/10

    Fue una estancia muy cómoda apelar de los pequeños detalles

    Me gustó mucho la ubicación y la habitación muy cómoda

    No me gustó que en mi habitación no tenia frigobar ni secadora y vi que en otras habitaciones si tenían También el desayuno que ofrecen es muy básico (café y pan), debería por lo menos tener desayuno americano

  • Ovidio Andres

    CO · couple · Sep 2026

    10/10

    Excelente

    Sus cuartos muy cómodos, la atención de su personal excelente y la ubicación excelente todo que cerca

  • Trevino

    MX · solo_traveller · Aug 2026

    10/10

    Todo el hotel y área de Alberca

Location

Ave 10 Entre Calle 20 Y 22 Norte · Playa del Carmen