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Hacienda Santa Cruz

8.8/1057 reviewsMérida

Luxurious Spa Indulge in massages, body treatments, and facials at our spa to relax and rejuvenate. Exquisite Dining Experience fine dining at "Valentina" restaurant by the pool, offering a garden view and a delightful bar/lounge. Modern Amenities Enjoy complimentary Wi-Fi, concierge services, and onsite shopping. Unwind at the poolside bar and savor cooked-to-order breakfasts. Immerse yourself in luxury at Hacienda Santa Cruz, where comfort meets elegance. Book now for an unforgettable experience at our upscale hotel.

What this place offers

ATM/banking
Shopping on site
Hiking/biking trails nearby
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk

Policies & house rules

Check-in from 15:00
Check-out until 12:00
No pets
Free parking

• Pool access available from 7:00 AM to 7:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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57 reviews

Guests liked

Beautiful gardens
Secluded location

Guests mentioned

Noise from nearby events
Communication issues regarding events

J3426XQtaylorb
LOS FRESNOS, TEXAS · Couples · Feb 2026
10/10
Great stay!
We had a wonderful 3 day stay at this lovely hacienda. The grounds and the rooms were beautiful, and the staff was first rate.. Everyone was friendly and helpful and helped make our stay much more enjoyable. We saw the owner going around, checking to make sure everything was in good condition. The meals were very good and the wait and bar staff were very attentive. The only suggestion we would make is for the hotel to provide cloth napkins in the bar and breakfast area instead of paper ones. That would be more in keeping with this elegant hotel.
RICARDO
Aug 2025
8/10
todo
Daniel cordero
family · Aug 2025
10/10
Es una hacienda hermosa , con unos jardines increíbles
Irasema
family · Aug 2025
6/10
Me hubiera gustado me comunicaran que iba a haber un evento una boda enfrente de mi habitación no pudimos dormir hasta que se terminó 2 am , sonido , fuegos artificiales y estroboscopias y mucho escándalo, si la idea de estar en esta propiedad era descansar y estar fuera del ruido
Gene
Jul 2025
10/10
Secluded Hacienda
This Hacienda is tucked away just off the Periferico near the airport and is so secluded you will forget you are in a city of a million people!

Location

Calle 86 S/N, Santa Cruz Palomeque · Mérida