Hacienda Uxmal Plantation & Museum

301 reviews

• F

  Federica

  IT · couple · Sep 2026

  10/10

  Un tuffo nel passato coloniale

  Bella accoglienza all'arrivo, con una bibita fresca e un servizio check-in veloce e professionale. Struttura magnifica, un vero e proprio viaggio nel passato coloniale, un luogo ricco di storia che ha ospitato personalità come la regina Elisabetta o il Principe Ranieri III di Monaco con la consorte Grace Kelly. Camera e bagno sono spaziosi e ben curati. Forse visto il ridotto numero di camere occupate, non era attivo il servizio ristorante interno all'hotel per la colazione e la cena, che invece sono state servite in un'altra struttura, probabilmente convenzionata, a pochi minuti a piedi. Come in altri posti nella penisola dello Yucatan, la colazione è abbondante con frutta e a seguire un paio di scelte di piatti dolci o salati preparati al momento. Per questo motivo considerate circa 45 / 60 minuti per fare la colazione. Abbiamo usufruito del ristorante per la cena. Sebbene il posto sia chiaramente turistico, l'offerta di cibo è ampia e buona, con piatti tipici messicani gustosi oltre a qualche scelta più "internazionale". I prezzi della cena sono in linea con l'offerta. Oltre al sito archeologico abbiamo visitato anche il museo del cioccolato e il planetario, tutti raggiungibili a piedi dall'hotel. Consigliatissimo il museo Choco-story, sia per adulti che per bambini, mentre il planetario si può evitare...

  Non sono presenti dispenser d'acqua. Visto il livello della struttura e la posizione isolata potrebbe essere un bel servizio. Fate un po' di scorta prima di lasciare la città.

• D

  Daniel

  SE · couple · Aug 2026

  7/10

  So much potential!

  We actually did not stay at the hotel we originally booked. Due to too few bookings at Hacienda Uxmal Plantation, we were moved to The Lodge instead. In many ways, this worked out very well. The location is excellent, right next to the entrance to Uxmal and very close to the Chocolate Museum, making it possible to enjoy a magical early-morning visit to the archaeological site before it gets busy. The Lodge has a beautiful, relaxed setting, with large wooden buildings surrounding a group of very well-maintained pools. It perhaps does not have quite the historical atmosphere we had expected from the Hacienda, but it is still a very attractive property. Our room was reasonably spacious and had a particularly nice bathroom. There is also quite a bit of small wildlife around the grounds, which adds to the tropical atmosphere. There were relatively few guests during our stay, creating a wonderfully peaceful and relaxed feeling. Staff were generally very nice and friendly. Overall, both the Hacienda and The Lodge have the setting and potential to deliver a genuine five-star experience.

  The restaurant is the main question mark. The food at both dinner and breakfast was quite good, but the prices felt higher than justified by the overall restaurant experience. That is unfortunate, because it pulls down what is otherwise a really enjoyable stay. The hotel itself feels close to a five-star experience; the restaurant does not quite reach the same level, even though its pricing suggests that it should. The gap between price and experience is noticeable. There is also an obvious opportunity being missed with the Chocolate Museum next door. It would be great to see the restaurant make more of that connection, perhaps through some distinctive chocolate-based dishes or desserts inspired by the local history of cacao. One practical point: both the Hacienda and The Lodge involve some luggage transportation between reception, rooms and the different buildings, which is worth being aware of if travelling with larger bags.

• H

  Howard

  FR · couple · Aug 2026

  9/10

  Très bon séjour dans un site exceptionnel, très bon accueil dans cette hacienda et très belle piscine.

  Très belle piscine. Tour superbe en jeep dans la propriété offert

  Le restaurant accessible de l hôtel à pied était moyen

• N

  Nancy

  BE · solo_traveller · Jul 2026

  5/10

  Goede ligging naast ingang site Uxmal

  Hadden Hacienda geboekt maar kregen zogezegd upgrade naar de Uxmal Lodges oldat de elektriciteit in de Hacienda niet werkte. Op booking kosten die Lodges minder dus van een upgrade was er geen sprake. Kamers zijn ergverouderd en vuil en vol grote insecten. Ontbijt was zeer beperkt. Was zeer duur voor wat geboden werd.

• J

  Jean-Christophe

  FR · solo_traveller · Jul 2026

  1/10

  L'établissement est fermé à notre arrivée et nous reloge dans un hôtel de catégorie inférieure pour les 2 nuits réservées sans réduction du prix. En consultant booking.com pour simuler une réservation sur la seconde nuit on constate que l'hôtel continue à prendre les réservations bien qu'il soit fermé.