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Hacienda Xcanatun, Angsana Heritage Collection

9.1/10304 reviewsMérida

Luxurious 18th Century Hacienda Turned Boutique Hotel Historic Charm and Modern Luxury Experience a blend of history and modern luxury at Hacienda Xcanatun, where 18th-century grandeur meets contemporary design in 54 unique suites. Enjoy marble flooring, iPod docking stations, and spa-like bathrooms in every room. Culinary Delights and Relaxation Indulge in fusion cuisine at Casa de Piedra restaurant, offering French dishes with a Yucatan twist. Unwind at the spa with New Age and Mayan treatments. Take a dip in the Olympic-size pool, surrounded by lush gardens, or rejuvenate at the Angsana Spa for a truly tranquil experience. Nature Retreat Near Merida Just 15 minutes from downtown Merida, our urban resort offers a serene escape near historic sites like Dzibilchaltun ruins. Immerse yourself in nature at our private gardens and experience the perfect harmony of luxury and tradition. Book now to experience the ultimate blend of history, luxury, and relaxation at Hacienda Xcanatun, Angsana Heritage Collection.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Free parking

The property's facilities are only for the use of guests staying at the property. Breakfast is available for an extra charge for children and extra guests. Please note that construction works are ongoing and will continue through April 2027 for Towers A and B, and through April 2028 for the final tower. Guests may experience some noise or light disturbances from Monday to Saturday during the following working hours: Monday to Friday: from 09:00 to 18:00 Saturday: from 09:00 to 13:00Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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304 reviews

Guests liked

  • Excellent staff
  • Beautiful surroundings
  • Spacious rooms

Guests mentioned

  • Food quality inconsistent
  • Some spa amenities lacking
  • Floriane

    FR · solo_traveller · Sep 2026

    8/10

    Beau mais service à améliorer

    Magnifiques bâtiments colorés avec de très belles piscines chaudes. Calme et sérénité. Les jardins sont très beaux avec des coatis de partout. Le spa est superbe et le personnel très gentil. Les piscines sont très belles et le déjeuner était bon. Parking sécurisé.

    Le service n’est pas à la hauteur d’un 5* (perte de notre réservation au spa, demande de paiement alors que nous avions déjà payés, chasse d’eau des toilettes défecteuses ... ). Par ailleurs, les chambres d’une même catégorie sont très inégales. Certaines au rez-de-chaussée sont très sombres, enclavées et n’ont pas de balcon.

  • Ben

    AE · extended_group · Sep 2026

    9/10

    Todo lindo y buena ubicación

    Espacioso y muy verde

  • Eduardo

    GB · couple · Aug 2026

    7/10

    Nice & lovely… but Not quite there yet for the price

    Nice hotel, thoughtful restoration, good spa and very nice spa staff

    Given the price we paid was well above the average some areas for improvement 1. Staff in the breakfast service seem very annoyed when asked for a coffee or questions about the menu - they were not as attentive as in most Mexico and somewhat bothered to provide napkins, cutlery or help with simple questions during the breakfast service 2. They did not take the credit card at check in - platinum card was handed to them - and had challenges with the billing and payment system - they kept chasing every bill as if it was a 2 star hotel versus just managing the payment in smarter way - we had a breakfast waiter arrived to the pool seeking a bill on day 2 3. Very very very expensive breakfast for Mexico. Over $40 for a couple is crazy 4. The pool opens late and closes early - the service in the pools seems as challenging as the breakfast service 5. Construction everywhere not the most luxury experience 6. Main rooms are very dark - barely get to see light

  • ghita

    MA · couple · Aug 2026

    10/10

    Everything Service, room, bed very comfy and the food was amazing

  • Colinda

    FR · family_with_children · Aug 2026

    8/10

    Excellent séjour mais à ce prix là on peut attendre de l’extraordinaire (service et propreté)

    La piscine, la salle de sport, l’environnement intérieur verdoyant, parking, chambres spacieuses et propres, le petit déjeuner et le brunch du dimanche, le service en chambre aux petits soins

    Le service lors du check-in et au petit déjeuner pas au niveau d’un 5 étoiles, piscine pas régulièrement nettoyée, mini spa dans notre chambre non fonctionnel, environnement extérieur en contraste avec le le luxe de l’hôtel.

Location

Calle 20, s/n, Comisaria Xcanatun · Mérida