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Guests liked
TW · extended_group · Mar 2026
JP · extended_group · Jan 2026
AU · family_with_children · Dec 2025
Stunning property with excellent customer service from the staff
The property was exceptional. It was comfortable and spacious for a group of 7. The service from the staff exceeded our expectation and they went above and beyond to cater to everything we needed.
AU · group · Mar 2025
Great chalet , excellent concierge service by Jade group, close to many eateries.
Large clean and spacious living and dining area. Great lounge area to chill out in. Concierge by Jade group and the daily shuttle service to and back from wherever you want to go is AWESOME. Well done guys, great service. Easy walk to Echo land and 20 odd minutes to Happo one area.
All great, if I had to say anything, maybe some extra pillows for those wanting 2.
SG · family with young children · Mar 2025
Comfortable. Second story was more private and comfortable than the first floor where the bedrooms were located.
Walk distance from nice cafe and restaurants.
Heater / aircon didn’t work properly and rooms were on first floor, with floor to ceiling windows facing the front road so you could look out/ see in when walking into your bedrooms.
Hokujo 828-330 Hakuba Jade Chalet · Hakuba