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US · extended_group · Oct 2026
Would stay again
They served coffee a little earlier on marathon day which was really helpful!
Its a little far from downtown but the shuttle to the airport was always very punctual to take us where we could take the train to downtown
US · solo_traveller · Oct 2026
Great service from the Hampton in team! Booking.com left me hanging.....I need a refund!
The staff and manager were super! The room was great. Breakfast was fine and the other guests were really nice as well!
But..... The visit started off horribly. When I got there the hotel did not have my reservation. In my opinion this was a Booking.com screwup. I originally had a reservation for 1 October, but then moved it to 8 October. In fact the hotel told me that their record showed I was a "no-show". I went to Booking.com to do that change well before the 1st of October and got a "confirmation" from Booking.com fo rthe new date, but the confirmation also said the hotel had not confirmed the change. When I followed up on that Booking.com told me to contact the hotel directly to do this. I contacted the Hampton and they told me they could not do that and that Booking.com needed to manage the requiested cheange. In a couple days I got a further conformation from Booking.com that all was OK for the 8th. So when I couldn't get in on th emorning of the 8th I called Booking.com and pretty much sat on the phone for about 30 minutes and finally was able to get a room at the Hampton and went ahead and paid my way -- again. Therefore I would like to have a refund of my ~$250 that I paid when I reserved the room. Can I count on you for that credit to my cc?
US · couple · Oct 2026
Rooms were modernized
Breakfast was so so
DE · extended_group · Oct 2026
US · extended_group · Oct 2026
6540 S Cicero Ave · Chicago