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US · couple · Aug 2026
Would never stay here again
The property had a very bad smell
The receptionist was very rude at check in, the bathroom in my suite wasn’t cleaned, both rooms smells like smoke and dog
US · couple · Aug 2026
US · family_with_children · Aug 2026
Not worth the money. Will not return. No refund offered.
It was nice
Room was moldy/ musty. The sheets felt wet it was so humid. It stunk, the air quality was terrible. We did move rooms day two. Way too expensive for a hotel room I would not stay in again if you paid me to stay in. Other rooms were similar. We had 3 rooms
US · couple · Aug 2026
It was a roof over our heads. It had a pool and breakfast food. The staff was stretched thin.
Hubby loved the breakfast food. I loved the location. It was very easy to get to our destination. Dinner choices were very close and convenient. The size of the room was perfect for us.
The parking was tight. It looked like there was only 1 lot with maybe 12 parking spaces. You have far more rooms than that. I also saw a bug coming out of the closet.
US · family_with_children · Aug 2026
the worst stay.
The location for my event was near by
The front desk manager was very rude. There was a customer in front of me and other gentlemen was also waiting, so I ask him are you in line and he replied yes. Once I said that to the gentlemen the front desk informed me that I need to stay to the side. While waiting the front desk ask her if she was a Hilton Honor member she replied she is not, the front desk gave her a bag with water and cookies. Then the next customer came up the desk, he got upgraded and also was given a goodie bag. Then I came up to the desk, I had 3 rooms got checked in and requested my goodie bag and she replied back to me that is only silver and gold members can have water. I will never stay at the Merrillville Hampton inn. They way I was treated was very unprofessional and I was very respectful. If I was alone, I would have canceled the room and slept in the car but had my whole family here to attend my grandmother funeral. I am serious considering to never stay at a Hilton property. If you want to discuss this in detail, please reach out.
8353 Georgia St · Merrillville