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US · couple · Sep 2026
All of the staff was helpful and courteous.
The location for our event was perfect!
US · family_with_children · Sep 2026
unsatisfactory experience
NA
Unfortunately, my experience was not very satisfactory. The Wi-Fi connection was unreliable, the room had an unpleasant odor, and daily cleaning services were not provided. The elevator was also out of service during my stay, which added to the inconvenience. I hope these issues can be addressed for future guests.
US · couple · Sep 2026
Was good but wasn’t happy I paid a pet fee and wasn’t allowed to keep dog in room alone
Great staff good location
Paid a pet fee just to be told to take the pet out of the room during the day
US · solo_traveller · Sep 2026
US · extended_group · Sep 2026
Our stay at the Hampton Inn Norfolk/Virginia Beach was generally pleasant.
Clean room, breakfast, parking, location
Refined Review for Booking.com (Professional & Sincere) Our stay at the Hampton Inn Norfolk/Virginia Beach was generally pleasant. The room was clean, breakfast was convenient, and the parking and location made the trip easy and comfortable. Most of the staff we encountered were friendly and welcoming, especially the facilities team, who consistently greeted us and made us feel at home. Their professionalism stood out and contributed positively to our stay. The check‑in experience, however, could be improved. One front desk associate seemed noticeably short with guests, offering minimal eye contact and very brief responses. While she was not directly rude to me, her tone and demeanor toward other customers came across as impatient, which created a less‑than‑ideal first impression. With more attentive and warm customer engagement at check‑in, the overall guest experience could be even stronger.
5793 Greenwich Rd · Virginia Beach