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US · solo_traveller · Sep 2026
Do not stay here
The gentleman in the suit at the front desk was very nice 👌
The outside overflowing trash, smell in the elevators of smoke. I think people live at this hotel. I took my dog outside to use the restroom and a man came outside and was following us till my dog spooked him and went another direction 😐 I wouldn't recommend this location
US · solo_traveller · Sep 2026
Great stay for the value.
Customer service/hospitality
Fridge placement backwards. First room had plumbing issue. No microwave in room.
US · solo_traveller · Aug 2026
Room took awhile to cool off and under the A/C was wet
NEW YORK CITY, NEW YORK · Business · Aug 2026
Find somewhere else!
Really don't know where to start. Carpeted floor in the room was sopping wet from a malfunction in the air conditioner that they knew about but still allocated the room. They left an industrial fan running in the room and that evening when I asked what the plan was, I was told "oh just unplug that and leave it outside your room." Several days later the floor is still damp. There was a former guest's shirt laying in a bunch on top of the closet "area". The cabinet housing the fridge and coffee maker was falling apart. Staff in charge of breakfast/coffee station were not on top of replacing items such as milk, coffee creamers, baked goods, tea bags. Hot water was not kept hot. Hot breakfast this morning was just bacon and eggs. No potatoes or other side. Surfaces were not wiped down - waffle stations get messy quick. Cereal was stale. Fruit station had maybe four apples. Common area floors were not vacuumed regularly. A fork lay on the floor under a table for the length of my stay. Do not come to this property expecting to relax by the pool. There are no loungers, only a few chairs. Pool is small and cloudy. Staff are friendly and enjoy each other's company - however I am not sure there is much pride in their work. Property is old and banged up.
US · solo_traveller · Aug 2026
Very clean and beautiful property
I like everything about this hotel
401 Towne Centre Blvd · Pineville