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FR · couple · Oct 2026
Pour une nuit
La piscine fermée , l’accueil
US · solo_traveller · Aug 2026
Property was well taken care of. It spotless, but clean.
Staff wasn’t too interested in helping unless you went to them. Fan in the bathroom was very loud, and always worked if the light was on.
Family · Jul 2026
Please Book Elsewhere
To summarize.. This hotel cancelled my reservation without letting me know until I tried to check-in in-person after 5pm. I’m a young mother traveling with my baby who prepaid, so if anyone should not have gotten cancelled it’s me. Then after multiple phone calls and conversations on my time (Why did I have to be the one to do all this work to get my money back? They should have been able to handle it), they promised me I would get my money back in 7-10 days. Never offered me any other compensation, like a coupon or free night. Also they never offered to lodge me elsewhere (which is proper etiquette if the hotel cancels on you.) Anyways, the 10 days comes and goes, and turns out nothing was ever processed. Multiple people at the front desk and on the phone downright lied to me. I called the hotel and when they wouldn’t call me back, I had to call corporate. Again on my own time. A month after my initial reservation, I finally got my money back. My family and I will never stay at this hotel or any Hilton ever again. There are more trustworthy options. Hilton, if you respond to this, that would be very ironic. I could not get proper communication from these people for a month. You will not be receiving any business from us no matter how sweet your apology.
US · family_with_children · Jul 2026
A very nice, albeit slightly over priced, hotel with a wonderful staff!
Old cable TV (or DirecTV, which is the worst!) Please go to a more modern system like Hulu+, YouTube TV, etc...
US · family_with_children · Jun 2026
It was a nice place to return to each night after a busy day with family at 2 family reunions!
Good location for our needs. Great breakfasts - nice variety - great omelets, drink choices, breat products, fruit available all day, clean, quiet and relaxing. Manager and staff were helpful and friendly Missed the pool due to water restrictions, but gym was used and was fine. Enjoyed the outdoor benches and seating area.
400 Madison Avenue · Childress