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US · family_with_children · Oct 2026
It was not a great experience.
Apathetic staff. Day front desk employee was more interested in helping self to hotel breakfast rather than helping guests at the desk. Check in time is a suggested time not an actual check in time per hotel manager, arrived on time for check in time room was not ready for almost an hour. However when I arrived earlier around 130pm ish to see about early check in the day shift desk employee said I could check in early for an additional $50. How was the room going to be ready at 130pm for early check in but wasn’t ready for 3pm check in? None of it make any sense really, very confusing. I understand it was a busy weekend but it seemed like the hotel was understaffed and not enough staff to maintain property. Housekeeping staff were very pleasant but seemed understaffed and overwhelmed. Pool area with no towels, requested more but never brought any. Attempted to get from desk and told to go back to pool to wait for them to be stocked but it never happened in a timely manner. Just overall poor experience with this stay.
US · family_with_children · Oct 2026
Just keep driving and save your money, less stress.
There were enough towels.
The hotel had no noise insulation. It feels like you are sleping under a bridge next to the freeway. I could not sleep at all, we stayed there for maybe 3 hours trying to ignore it and sleep through it but it was no use. When I tried to talk to the stuff about it they just told me that there was nothing they could do, so no refund. That all hotels near a freeway are that noise, which i know as a fact is not true! Very dissapointing
US · extended_group · Sep 2026
US · couple · Sep 2026
Would stay here again!
It was clean, well maintained and staff was very pleasant! Even in room next to elevator it was quiet!
You needed to chairs in room.
US · extended_group · Sep 2026
2400 S Beulah Blvd · Flagstaff