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US · extended_group · Oct 2026
It was ok, just not for me. Location was fine, I’m just. Not a fan of the city.
US · couple · Oct 2026
Great value, great location, large room
Great location
DE · family_with_children · Oct 2026
US · solo_traveller · Oct 2026
the worst
leaving.
This review is for a booking that this hotel management would not even honor when I went to check The manager forced me to pay another nightly rate without explanation directly with them and have not given me a refund, despite my proactive communication with their teams throughout this entire situation. I had an emergency leak at my apartment in the middle of the night (I live up the street) and booked a room for the night online. When I come to check in, the night manager was extremely rude, would not accept my valid and prepaid through booking.com, would not give me any reason and made me pay for another one directly with her if I wanted a room for the night. She was treating me like I was a criminal and all I wanted was a place to rest. It was something like 4am at the time and so I just did what I had to, so I could go to bed. The first room she puts me in is completely flooded, so I come down to her desk and she says she is fully booked and isn't acknowledging that I'm just trying to go to bed and this is all ridiculous. I did not make this an issue as I was exhausted. She then magically finds a room, I go to sleep and got out of there first thing in the morning. Worst hotel experience I have ever had. I travel constantly for my job and I have never once written a review like this- but this was next level insane treatment.
US · couple · Sep 2026
Excellent
Nice clean room, very helpful staff.
1571 Main Street · Kansas City