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Apr 2025
Convenable car les chambres sont spacieuses mais simple,velles donnant côté rue sont assez bruyantes. A côté il y a de quoi trouver le petit déjeuner
Friends getaway · Jan 2025
Dirty& uncomfortable! DO NOT STAY HERE HORRENDOUS HOTEL
Do not stay in this hotel!!! Fake good reviews probably written by the staff! We checked out as soon as we checked in and saw the room! Been travelling around for 3 months in different countries and this is by far the worst we have ever come across! Mold on the walls, dirty & the bed was like lying on a plank of wood! Looks nothing like the pictures & even the lady at reception was rude! Shouted at us when we arrived to cancel on booking.com & pay with them & when we showed her the dirt in the room she was rude to us! DO NOT STAY AT THIS HOTEL, so many other good hotels around it with clean & comfy beds! We checked out & into a new one straight away for the same price & it was exactly what you’d expect it to be! VERY DISAPPOINTING and yet to received our refund!
Friends getaway · Jan 2025
Dirty dirty dirty!!!
Do not book this hotel. We arrived and checked out straight away. The room was very dirty, layers of dust everywhere and stains. The room had clearly been left and not touch in a while. The walls had mold on them and a funny smell. The bed mattress was like lying on a plank of wood. There is no excuse for poor hygiene levels, it takes at little as half an hour to clean a room. Do not waste your money as there are a lot better hotels which are spotless for the exact same price or less…believe me.
Couples · Aug 2024
Never again.
The night started with the power in our room tripping. Which was understandable as it was raining. We asked to be put in another room as we had seen that booking.com had rooms still available. After discussing with the manager (who clearly didn't know if there were even rooms available), we were able to get another room. On two occasions though, a young boy who was obviously the night manger (who could not speak a word of English) came and knocked on our door. Once at around 8:00 pm, and again at 11pm!! For very poor reasons!! Which was due to very poor communication between staff and very poor customer service. The room was nothing like the photos and was filthy. Then, when checking out in the morning, the same (night manager) was sleeping on the couch in the reception area. He did not say barely a word to me, grabbed the key off me, and went back to sleep on the couch again. Do not advise this hotel.
Jun 2024
The staff were nice enough. The room was absolute filth. Mould in the bathroom and bedroom. Had a much more comfortable stay at a Hostel down the road. Do not recommend.
67 Hang Thiec, Hoan Kiem · Hanoi