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Jun 2025
Ms Ha is the best hotel manager I've ever met! She is hands on in helping you make your itinerary and book it as well! She made me felt safe and welcomed in Vietnam! She has answers to all my questions! Kevin is very respectful and courteous! Thank you!
HONG KONG · Solo travel · Jun 2025
Lovely!!!
Last October, i stayed 14 nights altogether in this really quite delightful hotel in the Old Quarter of Hanoi. It was the winning team of Mrs Ha, the general manager and her whole team which made this hotel really quite special for me. My room was quite alright. Itcwas not too big but comfortable. The buffet breakfast which was included in the room rate was quite good. But it was the personal interest and the kindness that the whole management showed for their guests that made my quite long stay in this hotel so memorable. I actually already booked to return to this hotel in Hanoi for 8 nights starting from 29th November 2025. I am already much looking forward to staying in this hotel for the second time and to seeing Mrs Ha and her whole team in Hanoi again!!!✌️✌️✌️✌️✌️✌️✌️✌️
partner · May 2025
Gorgeous hospitality, very clean, plenty of building character and set in the Old Quarter of Hanoi. For the type of hotel it is and where it is situated it is excellent.
Couples · Apr 2025
Hanoi Graceful Hotel is not a hotel, it is a FAMILY
Our Hanoi experience is more than great and excellent. Ms Ha, Vy, Jeremy, Kevin, the cook (sorry forgot to ask his name) made our stay enjoyable and memorable. HANOI GRACEFUL HOTEL is really wonderful and excellent not only because of the services, daily delicious breakfast, cleanliness, affordable but also because of the people/staff behind it especially, Ms. Ha (Barbie). Special mention to the cook who specially prepared everyday our Pho fresh from the kitchen. The main dish changes everyday and i love them all during our 5-day stay. The location is so near & about 5-10 minute walk to the Train Street, Dong Xuan Market, Lotus Water Puppet Show, Hoan Kiem Lake, Beer Street, SAINT JOSEPH CATHEDRAL, etc. & to the Vietnamese Restaurants, Souvenir Shops. If you want to go somewhere, ask the staff in the lobby, they are more than willing to help you. They will encourage you to walk instead of taking Grab or Taxi to witness the vibrant Hanoi Life.
Family · Feb 2025
Great hotel
We had an amazing 5-night stay at Hanoi Graceful Hotel. The location is perfect—right in the heart of the Old Quarter, making it easy to explore Hanoi’s vibrant streets, markets, and attractions. A special shoutout to Ms. Lucky and Vi at the reception! They were incredibly friendly, helpful, and always ready to assist with a smile. Whether it was arranging transportation, giving local recommendations, or just making sure we were comfortable, their hospitality truly stood out. The rooms were clean and cozy, providing a comfortable retreat after a long day of sightseeing. Overall, a fantastic stay, and we would highly recommend this hotel to anyone visiting Hanoi!
21 Hang Phen, Hoan Kiem · Hanoi