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Hanoi Malo Boutique Hotel

8.2/1050 reviewsHanoi

Luxurious Spa Services Indulge in a rejuvenating experience at our full-service spa to unwind and relax during your stay at Hanoi Malo Boutique Hotel. Delightful Dining Savor delectable meals at our on-site restaurant, offering a variety of culinary delights to tantalize your taste buds throughout your visit. Convenient Location Located in the heart of Hanoi's Old Quarter, our hotel provides easy access to popular attractions such as Hoan Kiem Lake and Thang Long Water Puppet Theatre. Experience luxury and comfort at Hanoi Malo Boutique Hotel. Book your stay now for an unforgettable getaway.

What this place offers

  • Elevator
  • Television in common areas
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • Porter/bellhop
  • Full-service spa

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • No pets
  • Free parking

Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. A deposit may be required at the property.

Available rooms

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50 reviews

Guests liked

  • Clean and comfy rooms

Guests mentioned

  • Rude behaviors, Inconsistent service

  • Howard

    Feb 2025

    8/10

    Thanks to May

    First of all may the reception girl was absolutely amazing. On the other hand the boss lady was not so amazing. Small rude behaviors. Always dressed up in some fancy outfits. Then when the new manager came she rudely told me to deal with although I had dealt with her for a few days. Room was clean and comfy. The place had a different name than what's on hotels. Com.

  • Rio

    friends · Dec 2024

    2/10

    First of all this hotel doesn’t even exist. It is under a new name. There are much better places to stay at at this price point. All they did was try to sell us tours over and over and every night the lobby was full of people complaining about how the rooms do not look as they did in the pictures. The building is old and not well maintained and the attitude towards good service was lacking. Clean sheets were being folded on the floor and staircase, and despite having one of the nicest rooms in the building, the room had and odd smell, the walls were dirty, the shower door was missing, and the window blinds did not go up. It is not worst possible room but at the price it’s listed and the pictures posted, it is a scam.

  • Ifechukwu Pious

    Mar 2024

    4/10

    Nothing.

  • Samantha

    Oct 2023

    2/10

    Do not stay here.

    My friend and I stayed here for two nights and I’m NEVER one to complain. But this was one of the worst experiences. When we arrived they told us that we were being “upgraded” and walked us to a completely different hotel. That hotels AC didn’t work and I went to let the front desk know so we could get moved. It was SO hot in that room, we were miserable. They told me I had to go back to the original hotel to tell them???? I eventually got them to come up to the room to look at it. The man looks at it, tells me it’s broken, tells me to wait there and then I didn’t hear from him for HOURS. Then finally in the middle of the night they moved us BACK to the original hotel. They treated me like I was a child and an Idiot. After reading more reviews i’ve noticed that stuff like this happens a lot. Do not waste your money on this place, you will 100% be able to get more out of your money somewhere else.

  • lisa

    family · Sep 2023

    10/10

    Great hotel and great location. Good and new room

Location

30 Lo Su · Hanoi