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Hard Rock Hotel Marbella - Puerto Banús

8.8/106037 reviewsMarbella

Luxurious Amenities Hard Rock Hotel Marbella - Puerto Banús offers an outdoor swimming pool, fitness centre, and beautiful garden and terrace for guests to enjoy. Culinary Delights Indulge in a variety of international cuisines at the on-site restaurant and grab a drink at the stylish bar. Convenience and Comfort With a 24-hour front desk, airport transfers, room service, and free WiFi, your stay at Hard Rock Hotel Marbella - Puerto Banús will be seamless and enjoyable. Book your stay now at this vibrant and upscale hotel in Marbella for an unforgettable experience!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Paid parking

When booking more than 3 rooms, different policies and additional supplements may apply. The hotel accept dogs up to 10 kg and pigs within Paws friendly program. Cash transactions at this property cannot exceed EUR 1000, due to national regulations. The cribs are available upon request and subject to availability at the property. Guests will be charged 100% of the reservation for early check-out. The name on the reservation must match the name on the card used to make the booking. This card must be presented at check-in. Spa and Wellnes center closed from 4/12 /2025 till 1/01/2026 Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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6037 reviews

Guests liked

  • Very friendly, helpful and named staff
  • Excellent location near Puerto Banús and local restaurants
  • Strong pool area and vibrant atmosphere
  • Good breakfast with variety and hot dishes made to order
  • Spacious, comfortable rooms (some with terraces)
  • Delicious cocktails and lively music/vibe

Guests mentioned

  • Inconsistent housekeeping and one reported theft by a cleaner
  • Rooms could be refreshed; some shower issues
  • Buffet described as mediocre
  • Massages criticized as poor value for price
  • Outside bar guests occasionally disturb hotel guests
  • At least one complaint about management response to theft

  • DIMITRIS

    GR · family_with_children · Oct 2026

    7/10

    High expectations only

    I like the atmosphere in Hard Rock But I stay period maybe out too the season And the program is poor

    The personal is serious boring I understand is probably finished of the summer season but all of the personal with the exception 3 people is nowhere. I rent BMW M4 competition Cabriolet and I park outside of the Hotel Next day I don’t find my car No one knows anything

  • Zacariae

    ES · solo_traveller · Oct 2026

    10/10

  • Luuk

    NL · solo_traveller · Oct 2026

    9/10

  • Hwraa Abdullah

    SA · couple · Oct 2026

    3/10

  • Darragh

    IE · solo_traveller · Oct 2026

    8/10

Location

Urb Nueva Andalucia · Marbella