Harir palace Hotel

32 reviews

• K

  KarrimZ

  Couples · Jun 2025

  2/10

  Poor social skills

  1. Asked for an iron was told no hotel in amaan has irons 2. Bin was filthy and the linen had patches of a liquid 3. No room service we landed late and asked for the kitchen he bluntly put us through to which we were told sorry no food. Disappointed.

• A

  Adventure31658578695

  Friends getaway · Feb 2025

  2/10

  Rudeness of Reception's team

  Hotel is undeniably beautiful and offers reasonable prices, my recent stay was marred by exceptionally poor service, particularly from the reception staff. One glaring example occurred when I requested a bathrobe. The receptionist responded, “Let me check and get back to you,” but never followed up. When I called again to inquire, I was told, “The staff washed the robes, and they’re still not dry.” Such delays and lack of initiative became a recurring theme; even simple requests required multiple calls to the reception before being addressed. However, the most appalling incident involved the receptionist’s outright rudeness. A friend visited me at the hotel, and shortly after their arrival, the receptionist called my room to announce, “You have a visitor. This will be your last visit for today, okay?” The condescending tone and unprofessional manner in which this was communicated were utterly unacceptable. The reception team’s conduct starkly contradicts the standards expected of a hospitality establishment. They are the first impression guests encounter, and their behavior tarnished what could have been a pleasant stay. I strongly urge the hotel management to retrain or replace these staff members to ensure future guests are treated with the respect and professionalism they deserve. Thanks

• E

  ellism2015

  AE · Couples · Sep 2024

  4/10

  Not a good 4-Star Hotel

  Harir Palace is located quite far from the city center, which can make getting around a bit inconvenient. The interior design of the hotel is a bit inconsistent, with various elements that don’t seem to blend well together. Unfortunately, our room didn’t offer much in terms of views, which was a bit disappointing. Another issue we encountered was the slow-responding sensors in the corridors; the lights took a few seconds to turn on, leaving us in the dark briefly. Additionally, the room service was quite slow, which detracted from the overall experience. Considering all this, Harir Palace didn’t quite feel like a 4-star hotel compared to other places we stayed at in Jordan. It didn’t meet our expectations for the price and rating.

• 4

  475huriaa

  Solo travel · Aug 2024

  2/10

  The worst hotel in Amman ever

  The worst hotel in Amman everrrrr! Please guys don’t book there, terrible hygiene, terrible staff, terrible rooms! It’s a nightmare I swear, I’ve never had such an experience, if you wanna catch a virus then go there! The staff are really rude and treat guests badly, room service is the worst and you can rent a much better hotel in Amman cheaper than this one! Am so disappointed and would never recommend such a palace to anyone ever

• 4

  497maleka

  QA · Solo travel · Jun 2024

  6/10

  Harir Palace Hotel Review

  Staff is friendly, the rooms are clean, but you then breakfast is ok. There is a gym , a pool, and a spa. The neighborhood the hotel is located in quite and decent and is considered an upper middle class neighborhood. It’s a 5 mins ride to Abdali.