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HARRIS Hotel & Conventions Gubeng

9.6/10234 reviewsSurabaya

Convenient Location Located in the heart of Surabaya's business district, HARRIS Hotel & Conventions Gubeng is just minutes away from major attractions like Grand City Mall and Gubeng Train Station, making it the perfect choice for business and leisure travelers alike. Modern Amenities The hotel offers a range of modern amenities including an outdoor pool, 24-hour front desk, and free WiFi access throughout the property. The air-conditioned rooms are well-equipped with a flat-screen TV, personal safe, and a minibar, ensuring a comfortable stay for all guests. Diverse Dining Options Guests can indulge in a variety of cuisines at HARRIS Cafe or explore nearby dining options like Bon Cafe. With a mini-market on-site and 24-hour room service available, satisfying your cravings is always convenient at HARRIS Hotel & Conventions Gubeng. Experience the perfect blend of comfort and convenience at HARRIS Hotel & Conventions Gubeng. Book now for an unforgettable stay in Surabaya!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Please note that the Deluxe Room is under renovation from 1 January 26 - 31 March 26. "Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults. A deposit may be required at the property.

Available rooms

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234 reviews

Guests liked

  • Friendly staff
  • Clean facilities
  • Good location
  • Affordable price

Guests mentioned

  • Cigarette odors in some rooms
  • Limited vegan options

  • Marchelia

    US · couple · Oct 2026

    5/10

    Pleasant Stay, but Some Improvements Are Needed

    I really liked how clean and well-maintained the room and lobby were. I also appreciated the welcome drinks, which were a nice touch! The staff at the lobby were friendly and able to communicate in English, which was especially helpful since my husband only speaks English and Mandarin, while I can communicate in both English and Indonesian. It was nice knowing that he could communicate with the lobby staff comfortably without having to rely on me to translate.

    I wish the pool and gym facilities were more comfortable and better maintained. The gym looked really old and dusty, and there wasn’t even a proper place to put my bag. I usually bring a small bag to carry my phone, room key card, and gym gloves, so having a designated space for personal belongings would have been helpful. Another thing I noticed was that the gym only provided paper cups for drinking water, which I didn’t find very practical. I wish they would provide bottled water or a better alternative. While the lobby staff could communicate in English, most of the other staff members I encountered couldn’t speak English very well. One thing I found particularly strange was the inconsistency regarding additional room key cards. When I requested a second key card in English, I was told that I needed to pay a deposit because the hotel only provided one key card per room. However, when my parents, who speak Indonesian, requested a second key card, they weren’t asked to pay any deposit at all! I found that pretty funny and a little questionable. It made me wonder why the policy was different depending on who was asking. I think the hotel could definitely improve its facilities, communication, and consistency in how guests are treated.

  • Luca

    CH · couple · Oct 2026

    7/10

  • Marchelia

    US · family_with_children · Oct 2026

    10/10

    Semuanya baik2

    None

  • Trisia

    IT · extended_group · Oct 2026

    9/10

  • Hedwig

    ID · couple · Sep 2026

    9/10

    Keep and be always the best

    I love atau in Hariss hotel

    All

Location

Jl. Bangka 8-18 · Surabaya