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GB · solo_traveller · Sep 2026
Ideal spot
The location was smack in the middle for attractions and shopping.
Room was on the small size.
GB · solo_traveller · Sep 2026
Very beautiful hotel in the common areas and externally. The perfect location as it is right in the heart of everything.
The double bed was quite small and we were a bit squashed. Quite a small bathroom/shower but fine for just one or two nights.
US · couple · Sep 2026
Everything was in walking distance. Free parking. Staff was very friendly.
Room was very small. Bed was uncomfortable. Poor water pressure in the shower. Very pricy for the size of room.
US · solo_traveller · Sep 2026
The historic beauty; great location. Staff was great. Great breakfast and reasonably priced. Parking on site included.
Smallish rooms.
US · solo_traveller · Sep 2026
Wish staff were more friendly and accommodating. Wish the rooms were cleaner.
Two-thirds of the varied staff behind the desk were not cordial. Few smiles, and there was hardly any interaction. Made me feel unwelcome...more of a nuisance. A couple of the staff were very nice and I appreciated that and thanked them for that. I also had brown stains on both sides of one of my pillows, which was disgusting. I took photos of and showed to staff. Received nothing in return. The room I had was small and by the outdoor exhaust fans. I had to wear earplugs. Could not work in the room and needed earplugs to sleep. The lobby is usually packed with conference people, and that led to a very loud and disruptive environment for myself and perhaps other guests. I have staid at this hotel many times over the last 15 years and more. It has gone downhill. I'm saddened to have to write this review.
18 Washington Square W · Salem