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May 2022
What's wrong?
We had burned out light bulbs (replaced), a broken icemaker, a non-working oven (was fixed) & non-working lobby keys (replaced) Not what we needed to deal with during our trip!
family · Mar 2022
Very well located at base village. Competing music from venues at base village at end of every day was a little much.
US · Family · Mar 2019
Cleanliness is NOT an option!
We love Hayden Lodge. It is a luxury family-friendly lodge situated directly above the Snowmass ski school and central to absolutely everything (gondolas, restaurants, apres). Hayden is our "go to" spot year after year. This year we rented Unit 2302; a very pricey 3-bedroom unit with great views. Too bad it was so disappointingly filthy. There was hair in the drains, hair in the kitchen cabinets (colander, measuring bowls, etc.), hair in the "clean" beds, hair in the w/d; 3" black hairs were everywhere. Yuk, yuk, and yuk. I also cleaned someone else's splattered make up off the wall in the master bath. Ironically they charge several thousand $$ for a "cleaning fee" as part of the rental agreement. Suffice it to say we left the place far cleaner than when we found it, but what a shame. Going forward we will go back to the other unit we rented in Hayden. PS - the owners were not willing to provide any break on the "cleaning fee" despite these circumstances of which they were notified right away.
US · Family · Feb 2017
Great Stay
We stayed here for 5 days. The location is amazing as others have said. The building seems very new. Hot tub is great and almost always empty even during school vacation week. We would definitely stay here again. Grab your skis from the ski locker, walk out the door and get on either the 6 person chair or gondola. When you ski in, walk 20 feet to the front door of the building. If your kids are in ski school, they all meet right outside the door. 25 restaurants you can walk to. Would definitely stay again.
US · NONE · Mar 2016
Prime location for skiing with kids
Stayed in one bedroom condo here four nights for spring break skiing. Condo was very spacious and had high end appliances. It was also located on the backside "valley view" which meant it was very quiet and it was on the top floor so it had vaulted ceilings which added to the spacious feel. I also understand we had the only one bedroom with two baths which was great as well. Appreciated the in unit washer and dryer, humidifier, ski boot dryer and also the ski locker. Wifi was also very strong (saw earlier reviews that this was a problem, it was not for our stay). This is the ultimate location if you are skiing with kids who will be in ski school. It was my son's first time skiing and we could not have asked for a better arrangement as this place is literally steps from everything e.g. the Elk Camp Gondola, all ski school classes meet right in front of Hayden, quick ride on the skittles up to the Snowmass Mall, easy walk to bus depot to get into Aspen, easy walk to Clark's if you need food/supplies. It's also great that the rest of the building that Hayden Lodge is in is the "TreeHouse," basically the ski school so you aren't looking at being upstairs from a bunch of noisy bars/restaurants. We are now spoiled by this location for certain, great stay!
120 Carriage Way · Snowmass Village