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Oct 2025
Lovely hotel. Easy walk from the train station. Very large bathroom. Comfortable bed. Highly recommend.
Sep 2025
Great Location in a Lovely Town
We would have rated this hotel a 4.5 -- it fell just short of 5 because of a few quirks. But the location is ideal for staying in Appenzell -- near the heart of town but just off the busiest streets. The staff were very helpful. The included breakfast was quite nice. Our room looked out onto a rooftop and a wall, with a peekaboo view of the lovely countryside, and getting to it required climbing a few stairs.
Jun 2025
partner · May 2025
Excellent, very helpful staff. A super room (we were upgraded) with sinks in the large bedroom and the WC. Up-to-date, but with beautiful wood joinery. Fine breakfast, with a gluten-free option. Elevator and library and a good location a few hundred yards from the main square. No restaurant, but there are many others nearby, including at their partner Hotel Romantic Santis on the main square. Has a same-day laundry service. Only drawback is lack of parking, but you can stop in front to load and unload, then park in the public parking.
Apr 2025
Our stay was wonderful. The room was clean and spacious. The sister hotel, Hotel Romantik Santis, was also excellent. The sauna is located offsite (not at Hecht) but was easy to reserve. Also, I highly recommend the restaurant at Santis. The food, wine menu, and service were outstanding.
Hauptgasse 9 · Appenzell