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AU · solo_traveller · Oct 2026
US · family_with_children · Oct 2026
The location was phenomenal. The room was well appointed with every convenience- robes, slippers, music, air conditioning, cookies in the afternoon, bottled water and tea! Staff was so friendly and accommodating.
No drawers to put things away. There was a wardrobe with a place to hang items and space where I would normally put shoes, but I placed my things there.
US · couple · Oct 2026
Fantastic hotel in a great location
Well decorated, spacious room. The room was very clean and the hotel was in a great location. Breakfast was good with both a buffet and the option of ordering from an à la carte menu.
It was a bit loud. Even though we didn’t face the busy street, the church bells ring throughout the night and you can very easily hear people in the hallway. Also, the new building isn’t accessibility friendly. You have to take stairs to get to the first landing with the elevator which is tiny. Confusing what was happening with the sinks. The first day the sink was clogged and they seemed to keep coming back to fix it. On the final night the drain stopper had been taken out completely and was just left in the sink. We also didn’t consistently get our towels replaced. It was confusing if they just had a policy of not replacing towels or not. Would have appreciated during checkout for them to ask if we needed a ride to the airport or help bringing out luggage somewhere since you have to drag your luggage through covent garden to a street. All minor things. The hotel overall was very nice. Would stay again
TR · couple · Oct 2026
US · couple · Oct 2026
14-15 Henrietta Street · London