Heritage Collection on Chinatown - Mobile App Check-In

Full payment is required within 24 hours upon booking. The property will contact you after you book to provide instructions. The property reserves the right to request full payment or cancel the booking if the guest fails to do so. The property is located in a building with no elevator. Please note that all guests need to provide a valid passport at check-in. Please note that all special requests are subject to availability, and additional charges may apply. This is a non-smoking premise. Smoking or any other related activity, which may result in a potential fire hazard (e.g. burning of incense, lighted candles, unattended use of disposable BBQ pits, etc.) is strictly not permitted within the unit and building premises, including the balcony. A fee of SGD1,000 and a professional cleaning charge to remove the smoke smell in the premises will be imposed on the guest should the guest be found smoking, and a fine of S$500 will be imposed for durian consumption. The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations. The Management reserves the right to forfeit the full deposit and impose eviction and/or charge on the credit/debit card provided for any violations of house rules. We highly recommend that you have your own suitable travel insurance in place at the time of booking. Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is non-refundable.This property is located in a busy area so guests might experience some noise. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.