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Heritance Tea Factory

8.9/10629 reviewsNuwara Eliya

Colonial-Style Luxury Stay Amidst Tea Plantations and Misty Mountains At Heritance Tea Factory, immerse yourself in a colonial-style stay surrounded by lush tea plantations and captivating misty mountains. Indulge in discounted transfer facilities to witness the grandeur of the Kandy perahara just 2.5 hours away. Luxurious Amenities and Activities Unwind with a pampering spa treatment or embark on a tea-picking tour. Retreat to cozy guestrooms equipped with a mini bar, cable TV, and complimentary organic tea leaves. Rejuvenate in the en suite bathroom featuring a bathtub and a refreshing rain shower. Exquisite Dining and Recreation Experience colonial elegance with mini golf and billiards, or stay active in the fitness room. Delight your palate at the Kenmare restaurant offering a fusion of Eastern and Western cuisines. Don't miss the unique dining experience on wheels inside a charming train carriage, serving delectable Western and European meals. Book now for an unforgettable colonial retreat at Heritance Tea Factory!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Please present the same credit card used to guarantee your booking when checking in or making payment at the property. If you are making payment using another cardholder's credit card, please provide the following to the property prior to your arrival: (property may contact the cardholder for verification purposes) Authorisation letter with cardholder's signature Copy of the cardholder's card (front and back of card with cardholder's signature) Copy of the cardholder’s passport or driver’s license Please note that extra bed/crib cannot be accommodated in the rooms and twin rooms booked on single occupancy will incur relevant extra charges. Smart-casual attire is recommended at the restaurants. A deposit may be required at the property.

Available rooms

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629 reviews

Guests liked

  • Polite and attentive staff
  • Historical charm and nostalgia
  • Excellent food quality

Guests mentioned

  • Cold rooms
  • High dining prices
  • Limited activities outside the hotel
  • Anouk

    BR · solo_traveller · Oct 2026

    8/10

    Lovely ancient factory, the facilities are original and you can see old machines used at the time for tea production. Staff are very nice and helpful. Very peaceful atmosphere and options of activities like tea picking and tea tasting

    There is a little bit of noise in the morning which lay disturb those who are not early risers

  • Sarah

    AU · extended_group · Oct 2026

    8/10

    A beautiful and memorable stay with wonderful food, experiences and staff.

    Our stay was fabulous in every respect. The walking tour was a real highlight, the restaurant was beautiful, and the meals were absolutely delicious. The staff were all lovely, welcoming and attentive throughout our stay. The only disappointment was the limited tea experience at dinner. Given that we were staying at a tea plantation with its own factory, we had expected a wider selection of teas to enjoy and explore. When we asked about the options, the information was rather vague, which felt like a missed opportunity to showcase the wonderful teas produced there. The constant requests for Google reviews were also excessive and unnecessary. The staff were doing such a wonderful job that the service really should have been allowed to speak for itself. Overall, it was a beautiful experience and a thoroughly enjoyable stay, with just a couple of small areas that could be improved.

    The staff were all amazing, and the service itself was excellent. However, the constant requests for Google reviews became a little frustrating. It felt as though staff were being encouraged to ask by management, which is a shame because they were genuinely doing a fantastic job. My suggestion would be to let the quality of the service speak for itself rather than putting pressure on staff to request reviews.

  • Rachel

    GB · couple · Sep 2026

    9/10

    Fabulous stay in a room with stunning views

    The views from our room were stunning and the room and facilities were exceptionally clean and well maintained. The staff were very attentive and the restaurant food was fabulous.

    We hadn’t been informed about the tea demonstrations so unfortunately missed them which was a shame

  • Lakshitha

    LK · family_with_children · Sep 2026

    10/10
  • Marie

    BE · family_with_children · Sep 2026

    10/10

Location

Kandapola Nuwara Eliya · Nuwara Eliya