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Heron Hotel

8/1020 reviewsAwassa

Picturesque Views and Convenient Amenities Enjoy stunning views from the terrace and garden while staying connected with complimentary wireless internet access. Take advantage of concierge services and explore nearby attractions hassle-free with the area shuttle. Delicious Dining Options and Relaxing Atmosphere Indulge in a delectable meal at the hotel's restaurant or grab a coffee at the cafe. Unwind with a drink at the bar/lounge after a busy day. Start your day right with a complimentary buffet breakfast served daily. Comfortable Rooms and Essential Facilities Relax in one of the 33 guestrooms with modern amenities including flat-screen TVs and private balconies/patios. Stay pampered with designer toiletries and slippers in the private bathrooms. Benefit from a business center, 24-hour front desk, and airport shuttle services available at the property. Book now and experience a tranquil stay at Heron Hotel.

What this place offers

  • Elevator
  • Gift shops or newsstand
  • Television in common areas
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff

Policies & house rules

  • Check-in from 12:00 until 20:00
  • Check-out until 12:00
  • No pets
  • Free parking

• One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • No pets and no service animals are allowed at this property. A deposit may be required at the property.

Available rooms

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20 reviews

  • Lajuan

    Feb 2025

    6/10

    I like that the property was closed to the lake.

  • Isaac

    Feb 2025

    4/10

    Property put me in a different room to the one I paid for. They refused to reimburse me for the price difference

  • Belayneh

    family · Nov 2024

    2/10

    My booking was not honored.

  • Verified traveler

    Sep 2024

    2/10

    Disgusting

    YOU & YOUR THINGS ARE NOT SAFE AT HERON HOTEL!! A male member of staff let himself into my room with the pass card. I was in bed at the time. There was nowhere to lock your things in the room, so if I wasn’t in, I’m sure he would have helped himself to them. The female manager and male receptionist laughed in my face when I went down shaking from the experience. As a woman travelling alone I felt completely unsafe and at risk. When I complained to Hotels.com they equated my safety to a $5 voucher to use with them. I will NEVER book with them again. Apparently when they spoke to Heron Hotel, they denied it happened - even though I recorded the conversation - and they refused a refund, meaning I had to spend a horrible night at the hotel before I could leave the next day. The picture shows what I had to do to remotely try and protect myself and my belongings that night. It also took 4 room changes to get a room with hot water the night I checked in. Completely unacceptable, disgusting, disgraceful behaviour

  • stephen

    Aug 2024

    6/10

    nice place and great staff. However, i got mugged around the lake day time. not safe to walk alone

Location

Amora Gedel · Awassa