Hidden Gem at Caulfield Park

30 reviews

• M

  Michael

  US · solo_traveller · Jul 2026

  10/10
• J

  Jacqueline

  AU · extended_group · Apr 2026

  3/10

  The unit was in a great position for us as we were visiting a very unwell family member at ABI Caulfield, however we will not stay there again.

  Whilst the keys were in a lock box the remote for the gate was not. We had to go to the unit and find the key on the kitchen table. We were informed that they do not place the remote in the box as it gets wet. There are a number of solutions to fix this however we have noticed a number of reviews have mentioned this, but it has not been fixed. When we questioned this, we were spoken to by a male person who was quite belittling with answers like 'Well you should have read the information." Our car was too big for the parking spot and had to be parked on the street away from the unit. I checked the information on booking.com regarding the parking and the very last line states not suitable for large cars. This should be highlighted at the beginning as the spot for parking is not suitable for most cars. The TV remote did not work and needed batteries. I had requested the sofa bed to be made up but the bedding was left in a cupboard in a plastic bag. Again, when questioned I was belittled and told they do not do this. I have an email which states that it would be made up for our arrival. I am not precious and was happy to make the bed however I had requested it, I was told it would be made. I was then sent a text message by the male person I had spoken to highlighting that if I had wanted the bed made, I should have requested it 24 hours prior. I did. The shower is a shower in the bath. This is not suitable to for older people of those who have difficulty. In addition, there are 2 flights of stairs to the unit. We came home one evening to find a mouse in the foyer. Whilst this did not bother myself my elderly mother was very uncomfortable trying to get past where it whilst trying to negotiate the stairs. The guest book in the unit contained some disgusting comments which should not have been left there by the management.

• AR

  Alun Rees

  GB · solo_traveller · Apr 2026

  7/10

  Lovely apartment

  The location was ideal for us. The apartment was clean and nicely decorated. The beds were very comfy. There were plenty of towels and having washing up and laundry liquid was really useful. The parking turntable was a good idea, but could have been mentioned in the initial information.

  Finding the right lockbox was difficult, as where we finally found our keys did not match the photo we'd been sent. It was also unclear that we had found the correct keys as they were labelled Nr 10, but we had apartment nr 8! I was disappointed in the lack of cooking dishes (only saucepans supplied) and there was just one decent-sized cereal bowl. It would have been a nice touch if cooking oil and a few herbs and spices had been supplied. There was no general information booklet for booking.com customers and interestingly, in the Airbnb booklet, checkout was stated as 11am, whereas we had to leave by 10am. We had to use our own batteries to get the TV remote to work, and there didn't seem to be any signal for terrestrial channels.

• F

  Fairdinkum2

  AU · family_with_children · Mar 2026

  8/10

  good comfortable stay in a convenient location for us.

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• M

  Murray

  AU · couple · Jan 2026

  8/10