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AU · family_with_children · Jun 2026
Would not recommend property due to property management
Good location, close to water.
This house is managed by Professional Holiday Homes. Cockroach infestation on arrival at property, we returned home on our first night due to this as we have a newborn baby. It was clear property management knew about this issue as there was a trap laid out, but this wasn’t sufficient due to it being a proper infestation. Property management organised spray for the following day and said we could we return, we refused as we were completely put off by the whole experience and lost trust in the property management. They would not give us a refund even for just the first night alone. Left a very bad feeling about the whole experience with how we were treated, we won’t recommend to anyone.
AU · couple · Mar 2026
Great location! Perfect pet stay
Great location! big, well fenced backyard for your dogs. We didn’t let them inside but all floorboards. Clean and modern house.
Mattresses had no pillow top so was uncomfortable and hard.
AU · couple · Mar 2026
Very comfortable and clean!
The layout and facilities
AU · extended_group · Jan 2026
The house was very clean & comfortable with all you need for your home away from home. It was also great that I was able to have my dog with me.
We were very happy with our stay. My only criticism would be that there was no laundry detergent, tea, coffee, the nespresso virtuo coffee machine requires specific Nespresso pods as Its not a standard coffee pod machine. All the kitchen pots & pans need replacing as they are old, Dirty& scratched so we didn't cook at the house. There were no garbage bags, the bedroom door creaked very loud & the back door screen is broken & the toilet seat in the laundry was broken. For the money paid for our stay, we expected that these items are supplied & fixed, instead of having to replace the items & being reimbursed.
AU · extended_group · Jan 2026
Nice and comfortable
Location and the backyard
There was a bit of a smell
10 Frederick St · Sanctuary Point