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Hilton Garden Inn Kansas City Airport Mo

9/10285 reviewsKansas City

Convenient Location Located just 2 km from Kansas City International Airport, Hilton Garden Inn Kansas City Airport Mo offers easy access to major attractions like Kansas City Convention Center and Sprint Center. Modern Amenities Guests can enjoy a comfortable stay in rooms equipped with a flat-screen TV, air conditioning, and a coffee machine. The hotel also features a fitness centre, business centre, and free WiFi for convenience. Delicious Dining Options Start your day with a buffet, à la carte, or American breakfast at the on-site restaurant. Unwind in the evening at the bar, offering a variety of drinks in a cozy atmosphere. Book now for a delightful stay at Hilton Garden Inn Kansas City Airport Mo.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • Children welcome
  • Pets allowed
  • Paid parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Available rooms

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285 reviews

Guests liked

  • Accommodating staff
  • Cleanliness and quality of rooms
  • Good amenities

Guests mentioned

  • Difficult location
  • Breakfast setup
  • Cleanliness issues reported

  • patricia

    US · family_with_children · Oct 2026

    5/10

  • CHRISTIAN

    EC · family_with_children · Sep 2026

    10/10

    inigualable

    exelente

    nada

  • Pennington

    US · solo_traveller · Aug 2026

    10/10

    Staff is great, rooms are nice, location great. Facility clean

    The only thing is the water pressure in the shower was weak

  • Bernard

    US · extended_group · Aug 2026

    8/10

  • Adlene

    GB · extended_group · Jul 2026

    7/10

    If you cannot handle the night shift, stay sleeping

    The hotel itself was good. The rooms were clean, spacious, comfortable, and well maintained. Unfortunately, the biggest disappointment was the customer service. After arriving late, I felt as though I was an inconvenience rather than a welcomed guest. There was no greeting, no smile, and no “hello.” The receptionist, who had long hair, appeared to have just woken up and simply asked for my passport without any eye contact or welcoming attitude. It gave a very poor first impression and made me regret choosing this hotel. The following morning, I had a similar experience when I asked about the airport shuttle, which was included with my booking. The manager also seemed bothered by my question, as though helping guests was a chore. Hotels are not judged only by their rooms or facilities. Guests often remember how they were treated more than anything else. A friendly smile, eye contact, and a warm welcome cost nothing but make a huge difference. I believe the management should focus on improving customer service and staff training. Service is at the heart of the hospitality industry, and strong leadership is essential to creating an environment where guests feel genuinely welcome. The hotel has great potential, but the service experience needs significant improvement.

    Customer service

Location

10920 N Ambassador Dr · Kansas City