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Hilton Garden Inn Umhlanga Arch

8.6/103193 reviewsDurban

Luxurious Accommodation Experience comfort and style in our air-conditioned rooms with sea views and modern amenities like free WiFi and flat-screen TVs. Convenient Facilities Indulge in a delicious buffet or Full English/Irish breakfast and make use of our fitness centre, terrace, and private parking during your stay. Exceptional Service Our multilingual staff is dedicated to providing top-notch service, from concierge assistance to guidance at the reception for a memorable experience. Book your stay at Hilton Garden Inn Umhlanga Arch now and enjoy a perfect blend of luxury and convenience.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Paid parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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3193 reviews

Guests liked

  • Excellent cleanliness throughout the hotel
  • Very helpful and friendly staff (concierge, reception, restaurant)
  • Great breakfast buffet with many options
  • Rooftop pool, gym and pleasant lobby lounges
  • Convenient location (close to airport, near sea/Umhlanga)
  • Comfortable, new rooms
  • Early check-in accommodated and attentive service
  • Iron available in room (convenience)

Guests mentioned

  • Windows in rooms do not open (limited fresh air)
  • Sleeper couch too small / some room-size complaints
  • Bathroom layout issues (basin in bedroom, frosted shower windows)
  • Dinner service closing early/rushed service at night
  • Coffee and limited sugar sachets reported
  • Wine selection perceived as poor and overpriced
  • Meal pricing not always included/clear

  • Thandeka

    ZA · extended_group · Oct 2026

    10/10

    There is a leak on the side of the shower which is causing the carpet to have mold and a smell

  • Gerard

    ZA · couple · Oct 2026

    6/10

  • Tyron

    ZA · couple · Oct 2026

    9/10

    It was all set nicely and amazing room with nice soaps

    Bed and pillows not very comfortable

  • Markus Angula

    NA · extended_group · Oct 2026

    9/10

    Perfect Hotel

    Everything about this hotel was superb. The staff, the facilities, the cleanliness and the location. We got a room with a beautiful view, and the reception was flexible with check-in. I recommend.

    Cutlery in the room would have been nice. Also, room service throughout the day would have made our stay even more enjoyable.

  • Goodwill

    SZ · couple · Oct 2026

    9/10

    Food ,staff and premises

    Electricity on and off

Location

1 Ncondo Place, Umhlanga Ridge · Durban