Hilton Moscow Leningradskaya

106 reviews

• A

  anastassial2015

  US · Solo travel · Jul 2025

  6/10

  This is not a 5-star Hotel

  This hotel listed as a 5-star hotel, but it felt like a 3-star hotel. It is very outdated. Definitely needs remodeling. The room was dusty. The staff is polite, but will not go out of the way to help. The breakfast was also for the 3-star hotel, not much to choose from. The restaurant manager, though did go out of his way trying to satisfy the customers. Outside of the hotel, there is a major construction, that makes it difficult to arrive with the luggage close enough for someone to come and help. Nobody warned me at the time of booking, that this will be the case. There are definitely better choices available for that price. I would not recommend this hotel to anybody.

• S

  salehaY4976JF

  Family · Jan 2025

  8/10

  Good hotel but the Reception Manager Fedor needs to be friendly to guests

  The rooms are comfortable, good breakfast and great lobby. But the Reception Manager Fedor was arrogant and rude every time I asked for something. The girl Mamura at Breakfast was pleasant and great. Overall, it was a good experience but they need to train the Reception staff well.

• P

  polinar599

  Solo travel · Dec 2024

  4/10

  This stay has spoiled my impressions of Moscow

  I’m traveling from London Was looking for a 4-5 star hotel with spa. Reception is unfriendly and may I say unprofessional, fist they summoned that there was no reservation, then that the payment hasn’t gone through, yet all they needed to do is to stay focused and not rush to the conclusions in front of the customer. Breakfast in the restaurant is below average, poorly laid out. Sirniki and sausages disappointed. I have decided to opt for breakfast in a bar, yet again, I was disappointed: instead of the English muffin I got a white toast (without options). My massage in the spa was performed by a lovely English speaking Philippino, unfortunately the aromatherapy has never happened, he just done a relaxing massage, I have reminded him about my order but he skipped on that, also the receptionist acknowledged my observation but hasn’t even apologized and of course charged for the extra service that was ordered but hasn’t even apologized never been provided! The bar staff told me his unhappy life story:(, although the Tunisian bar supervisor hasn’t disappointed-he’s been extremely friendly and professional. No cotton discs or buds in the rooms. I haven’t tried hard to spot a few long black hairs on the carpet and in the shower (I’m blonde), tiles in the shower are discolored, need cleaning; towels are getting thin with age. The front door of this grand hotel is also grand and heavy with noone to help an 8-stone lady to open it, however there’s a security personnel pointlessly checking you out with the stair every time you walk along the hall. I’ve felt intimidated when an unwelcome gentleman offered to escort him to his room in the spa, yet there was no security guard there for me to report this unwelcome incident! No later then that very evening have I seen that gentleman having a strange lady rushing after him towards the hotel lift. Male entertainment leaflets at reception-no family ideas. I would not recommend this hotel to any of my friends or family.

• T

  Tourist13635354190

  SA · Solo travel · Oct 2024

  10/10

  Gorgeous Staying

  Perfect with this hotel I liked that thank you to Ms Sofia about good upgrad and quit room , good staff but, beside 🎢🚂🚄 other hand ! No super market besiad الفندق رايع و مبنى تاريخي فخم احببت الاقامة هنا و اشكرك الموظفين السيد مكسيم و السيدة صوفيا على حسن التعامل

• Y

  Y1517UAalim

  IR · Family · Aug 2024

  2/10

  I do not recommend this hotel

  I stayed in this hotel for three nights with my family, the room was ordinary and old, the cooling system did not work, the hotel did not provide any services, the staff was arrogant and very dry, the atmosphere was cold and soulless, I do not recommend it at all