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Hilton Samarkand Regency

9.4/1022 reviewsSamarkand

Luxurious Spa Experience Indulge in massages, body treatments, and facials at the full-service spa. Recreational Amenities Enjoy the indoor pool, steam room, and fitness center for relaxation and leisure. Gourmet Dining Options Savor delicious meals at Seasons restaurant or opt for 24-hour room service. Close your eyes and book your stay at Hilton Samarkand Regency for a truly unforgettable experience!

What this place offers

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Pets allowed
  • Free parking

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. • Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property. • The seasonal pool will be open from May to September. • Pool access available from 8:00 AM to 11:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). • A car is required for transportation to and from this property. A deposit may be required at the property.

Available rooms

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22 reviews

Guests liked

  • Clean and spacious rooms
  • Friendly staff

Guests mentioned

  • Slow check-in process
  • Dinner options were average

  • Zaina

    Oct 2025

    2/10

    Staff at check-in were rude and unwelcoming. No one offered to help with our luggage when we arrived — we had to carry everything in ourselves from the taxi. Even when I asked for assistance (while pregnant), it felt like a chore for them. At a 5-star hotel, this was very disappointing. At check-in, the staff insisted we had booked a twin room, even though my booking clearly showed a king. I was told no king rooms were left until I firmly pointed out that I hadn’t booked a twin. Only then did they agree to merge the beds, which took over 30 minutes after our arrival — not ideal after a long journey and arriving late at night. Room service was also poor. We ordered at 9:30pm and requested it for 10:30pm, but it arrived late at 10:45pm with no cutlery or napkins, and the food was cold. The server was uninterested and insisted we pay the 15% service charge despite the issues. After another 10 minutes, one napkin and some cutlery arrived, but no further apology or support. When I called again to report the cold food and missing napkins, I was told they’d send another one “immediately,” but it never arrived. Finally, the Japanese-style bidet in the bathroom didn’t work. An engineer came after 30 minutes and simply changed the remote battery but couldn’t communicate in English. The water still sprayed incorrectly, and we gave up trying to fix it as it was already late. Overall, this was far below Hilton standards. Poor service, lack of care, and no attention to guests’ comfort

  • Sonia

    Sep 2025

    10/10

    Hotel propre est bien entretenu personnelle sympathique chambre propre et spacieuse.seul defaut la lenteur du cheek in

  • Mohammad Farooq

    Aug 2025

    10/10

    Nice hotel.

  • Alam

    Aug 2025

    8/10

    Ok

  • Michael

    friends · Aug 2025

    6/10

    i think the hotel is good but needs to work on their pillows a bit, staff still on going training and expect delays, impossible to reach anyone from your room, could be that hotel was overbooked but although didnt seem so.

Location

Konigil Massif · Samarkand