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Hilton Shanghai City Center

8.6/1070 reviewsShanghai

Central Location and Landmarks Located on Yan'an West Road, Hilton Shanghai City Center is surrounded by renowned landmarks such as Jing'an Temple and the Shanghai Exhibition Center, making it the perfect base for exploring the city. Luxurious Accommodation and Dining With 381 Western-style rooms and suites, guests can indulge in a peaceful and comfortable stay. The hotel's dining options, including Osteria Twelve 16 and an Executive Lounge, offer a blend of Eastern and Western cuisines for a delightful culinary experience. Meeting Facilities and Leisure Amenities Boasting 1,050 square meters of meeting and banquet space, a modern fitness center, and an indoor swimming pool, the hotel ensures a seamless blend of work and leisure, catering to the diverse needs of all guests. Book now for an unforgettable stay at Hilton Shanghai City Center!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 12:00
  • Children welcome
  • Paid parking

Guests are required to show a valid government-issued ID card or passport upon check-in. According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas. Please kindly note that extra beds are not available for premier room types.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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70 reviews

Guests liked

  • Good value for money
  • Excellent breakfast
  • Helpful service

Guests mentioned

  • Cleanliness issues
  • Room discrepancies
  • Noise problems

  • GONZALO

    CR · solo_traveller · Oct 2026

    8/10

    The quality of your products and services is excelent, with the exception of the coffee which has a really bad quality.

    The coffee is really bad, the quality of the coffee needs to improve to match the quality of the service and products you provide overall.

  • Animesh

    NL · couple · Oct 2026

    9/10

  • Marios

    CY · couple · Sep 2026

    8/10

    I would recommend it as an affordable five-star hotel, but do not expect genuine five-star service. If breakfast is impo

    A beautiful and clean hotel where you feel safe, with good facilities and a wide variety of products.

    However, there were two significant negative points. Although the breakfast buffet was exceptionally large and offered many choices, most of them catered primarily to Asian tastes, and several options were not particularly appealing to European guests. Considering the size of the buffet, there should be at least one small but well-rounded section offering European-style breakfast choices. Furthermore, almost none of the staff spoke English. Communication had to take place mainly through gestures or by using a translation app. It is extremely disappointing for a five-star hotel that the management has not ensured that enough employees have at least a basic command of English to communicate properly with international guests.

  • Nasseralhabsi

    OM · solo_traveller · Sep 2026

    10/10

    The location and price is great

  • pablo

    CH · solo_traveller · Aug 2026

    4/10

Location

No. 488 West Yan'an Road, Changning District · Shanghai