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PL · solo_traveller · Oct 2026
GB · family_with_children · Aug 2026
A great, spacious well equipped apartment
The apartment was so well equipped, in terms of kitchen and bathroom supplies! A very nice space, communal pool excellent, my daughter was so happy! completely mosquito proof nets on every window!! that made me so happy (I always carry a mosquito bed tent which means I HAVE to pay for a checked bag!) BUT with the nets on all of the windows I need not bother next time! if you are a mosquito delicacy and they sniff you out no matter where you go, this is the accomodation for you! supermarket 15-20 min walk away, quite a nice walk also and the GUSTO and fresh daily coffee kept me sane!.. Hosts parents met us with keys and were so lovely! nice to meet you both We had a lovely time. Thanks so much
Not a dislike, more I didn't understand. I booked the entire 2 bedroom apartment but there is a different price for more than 2 people staying and when we stayed the second bedroom was locked. That part I didn't understand. I feel like there should just be 1 price for the entire apartment from a customer perspective.
ES · solo_traveller · Jul 2026
AE · couple · Nov 2025
Unacceptable Experience : Will Not Return
Lication perfect , we have family who live on the estate, for over 25 years. So very convenient.
Unacceptable Experience – Will Not Return This was our fifth booking. Com in the area to visit family. Due to limited availability, we opted for a new property via Booking.com. Unfortunately, this turned out to be the worst experience we've had to date. - Refund Policy: No refund, no flexibility. When challenged, we were told to “read the Facebook page”. Despite booking through Booking.com. Booking.com redirected us to the owners, who were rigid and uncooperative. - Arrival & Access Issues: We arrived at 2:30 AM as planned, yet were met with hostility for being “late.” Access was withheld until we paid a €200 key deposit, no prior notice. The next day, we were accidentally locked out and charged an additional €100 to regain entry. - Cleanliness & Condition: The property was dirty and poorly maintained. Hair, dust, fingerprints, and grime throughout. Bathroom floor filthy. Towels were grey and musty. Insufficient bedding, we had to borrow from family. Shower drain blocked; lifting the trap revealed extreme neglect. - Customer Service: Rude, dismissive, and accusatory. On checkout, we were interrogated about appliance usage (cooker, dishwasher, microwave, washing machine) as if we’d misused the property. This was infuriating as its a self contained, self service apartment. This was a one-week holiday. We’ll return to the area in spring, but will avoid this property entirely. Strongly advise others to do the same. Photos available upon request!
IT · couple · Aug 2025
Calle Manuel Vera Espinosa 31 · Torrevieja