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Holiday Inn Cleveland Northeast - Mentor by IHG

8.4/10366 reviewsMentor

Convenient Location Situated just 5 miles from the picturesque Lake Erie, Holiday Hotel Mentor in Ohio offers a perfect blend of tranquility and modern comfort. Comfortable Rooms Each guest room at Holiday Hotel Mentor is equipped with free Wi-Fi, cable TV with HBO, a small refrigerator, and a microwave. Additionally, guests can enjoy the convenience of a desk and coffee-making facilities. Amenities Galore Indulge in the heated indoor pool, fitness center, business center, and meeting facilities during your stay at Holiday Inn Cleveland Northeast Mentor. Ready to experience a relaxing stay with us? Book now and make Holiday Hotel your home away from home.

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning

Policies & house rules

Check-in from 15:00
Check-out until 11:00
Children welcome
Free parking

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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366 reviews

Guests liked

Friendly staff
Convenient location
Comfortable beds

Guests mentioned

Cleanliness issues
Room quality concerns
Breakfast quality

Rhonda
US · extended_group · Oct 2026
2/10
Old run down hotel. Staff is great not there fault. Need many upgrades.
Breakfast and location was good
When booking i was informed the pool was up and running the main reason I went there get there and the pool was down. I was lied to. Tried to call to get a refund to move to a different hotel with no luck or help at all. Hotel is old and run down felt like I was staying at a old motel. For the area you should be ashamed of yourself. Will never stay the again or trust booking. Com.
Gary
US · solo_traveller · Sep 2026
10/10
Nau
US · family_with_children · Aug 2026
7/10
Carl
US · family_with_children · Aug 2026
5/10
Hotel needs a better cleaning service/cleaning staff
Location of this hotel is good. Breakfast was good. Staff was friendly and tried so hard to be helpful.Hunter especially went above and beyond, and was very understanding with issues we were having.
Staff was friendly and helpful, but overwhelmed. That was obvious from the moment we checked in. Unsure if there's issues with in-house housekeepers or a housekeeping contractor for the hotel, but whomever is in charge of cleaning up is not doing it. Room was visibly dirty. Beds had not been changed and had visible dirt on the sheets. Mirrors and countertops looks like they had been sprayed with cleaner but not wiped thoroughly. The shower was gross with visible grimy prints and hairs. Had to change out requested bedding ourselves and use our own cleaner to wipe down surfaces in order to feel good about using the room. We were offered another room but it was even dirtier. When I have to pay a full day's pay for a night at a hotel, I actually expected to be clean. I don't blame the staff that was trying so hard to make the problem right, but they were overwhelmed with other occupants and issues with their door card machine. We weren't the only vacationers having issues.
Alecia
US · family_with_children · Aug 2026
10/10
Everyone was nice , friendly and helpful
It was a great stay!

Location

7701 Reynolds Rd · Mentor