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Holiday Inn Express & Suites Jacksonville by IHG

8/10213 reviewsJacksonville

Indoor Pool and Fitness Centre Enjoy a refreshing swim or invigorating workout at the indoor pool and fitness centre during your stay at Holiday Inn Express & Suites Jacksonville. Convenient Amenities Relax in comfort with a flat-screen TV, desk, and additional amenities like a sofa, microwave, and refrigerator in select rooms. Benefit from free WiFi access, bed linens, and ironing facilities for a stress-free stay. Complimentary Breakfast and Nearby Attractions Start your day right with a complimentary breakfast before exploring attractions like the Morgan County Fairgrounds, Jacksonville Community Park with a Ferris wheel, and the Jacksonville Golf Course. Book now to experience a seamless blend of leisure and convenience.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Free parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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213 reviews

Guests liked

  • Friendly staff
  • Convenient location
  • Comfortable beds

Guests mentioned

  • Cleanliness issues
  • Poor maintenance
  • Inconsistent service
  • Williams

    US · couple · Oct 2026

    7/10

    Even though this place is old, it has served us well over the last few years.

    We’ve stayed at this location several times and previously the staff weren’t as responsive as the staff for this visit. I also liked the coffee machines—made good coffee individually. However on our last morning they weren’t operating so that was disappointing.

    It’s older & is up for renovation in the next month or so. That should help.

  • JudyL1502

    Family · May 2026

    6/10

    Bring your own plates!

    Needs update. Breakfast was ok. Pancake machine broke two mornings. No plates. Told to use bowls. Other guest questioned the lack of plates & asked about a trip to Walmart, the reply was “ we don’t shop at Walmart! What a way to run a business!

  • E7447EPkrishnam

    Business · Apr 2026

    8/10

    My hotlord experience

    I came to this hotel this weekend for an athletic event. Overall, the hotel was good. Room was clean and the noise level was okay except you could hear loud music coming from above you. The rom had a very strong smoke smebbl to it. The key to our room would not work. When you turn on the shower, It will make a high squeaky sound. The breakfast was great with sty favorte thing on the buffet being the cinnaminn rolls. Overall, great hotel and I would be back.

  • juliaisabeld2017

    Family · Dec 2025

    2/10

    Never staying there again

    We will no longer be staying there after years of using this hotel to visit family. The tile and the grout in the bathroom was broken and hazardous. Breakfast was a health hazard as the owner's children coughed on the food. There was never hot water to make oatmeal or hot tea, even after asking. We were there multiple days and it was NEVER hot. The only improvement since our visit in May was the elevator was working, but everything else is downhill. Very sad.

  • Susan

    Oct 2025

    10/10

    Didnt make it to breakfast but could still obtain banana and yoghurt. This was super nice of them. Had kecard glutch but Chris the evening desk man literally ran upstairs after rescanning ours to check that it worked. Beds were very comfy. Wood surfaces were a little worn...a minor flaw.

Location

2501 Holliday Lane · Jacksonville