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Holiday Inn London - Shepperton by IHG

8/10369 reviewsShepperton

Recreational Opportunities: Experience relaxation in our indoor pool, spa tub, and sauna. Dining and Services: Indulge in delectable meals at In The Wings with 24-hour room service available. Event Spaces and Amenities: Host your events effortlessly with a conference center, meeting rooms, business center, and more. Book now to enjoy a serene stay in Shepperton, conveniently close to Thames River and Hampton Court Palace.

What this place offers

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Conference space
  • Breakfast available (surcharge)
  • Television in common areas

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • Pets allowed
  • Paid parking

• Pool access available from 6:30 AM to 9:00 PM. • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Contactless check-out is available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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369 reviews

Guests liked

  • Great service
  • Excellent amenities

  • zeeshana760

    Family · Aug 2026

    10/10

    Food!

    Service from Kraig in the restaurant was impeccable. Very professional.

  • ruthkI5905DF

    Family · Aug 2026

    8/10

    Great stay!

    Kraig the waiter was very good and service was great.

  • emmaoM9169JU

    Family · Aug 2026

    8/10

    Disappointing

    Coach tour, who was treated as second class citizens, food not very good especially with people with allergies they didn't ask about, Tea was especially helpful.

  • oscar1995

    PLYMOUTH, DEVON, ENGLAND · Couples · Aug 2026

    10/10

    Great employees

    We booked to stay for 1 night for my cousins funeral nearby. Last minute we decided to stay the previous night too in case of traffic issues so booked to arrive within hours, getting to the hotel at 12.30am The Gentleman on the desk was super helpful linking the 2 bookings and ensuring we could remain in the same room and a wonderful gesture of complimentary breakfast. Unfortunately we had an awful first nights sleep as there was some sort of fan running in the ceiling space, with a humming sound, (room 230) despite everything in the room turned off. We reported it first thing and we were immediately moved to a much nicer room. 218. I left the window open all day when we went to the funeral returning late at night, with no exaggerating we had about 200 midgies fly things on our ceiling it was quite fun watching my husband dispel of them. This was not the hotels fault its nature. You may wonder why I gave 5 stars despite a bad night first sleep. Things go wrong in life, equipment etc goes faulty but it’s how a place deals with an issue and the staff at this hotel could not have been more helpful to ensure our stay was still pleasant. Thank you to all, you made an emotional time easier.

  • F9798DJjenniferp

    Family · Aug 2026

    10/10

    Thank you Hotel Holidays inn sheperton

    I will definitely return. My stay was great, the attention from Manager M Ishak was excellent, super attentive, and all the staff were smiling and helpful.We had a small problem with the room and they moved us to another room. The pool was great for going as a family, and the food and buffet were super delicious. My family and I would like to thank all the staff for their excellent service and professional attention. We will definitely be back soon; we felt right at home.We disconnected from the city of London for a few days in a great hotel thanks to

Location

Felix Lane · Shepperton