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Holiday Inn Resort Vanuatu by IHG

8/10329 reviewsPort Vila

Lagoon Views and Melanesian Inspired Rooms Enjoy the serene views of Erakor Lagoon from your private balcony in our Melanesian inspired rooms. Relaxing Amenities and Activities Indulge in a day of relaxation at the Namele Day Spa, play a round of golf, or take part in non-motorised water sports at our resort. Culinary Delights and Family-Friendly Policies Dine at Verandah Restaurant for delicious buffet and à la carte meals, while children under 12 stay and eat for free. Unwind with a poolside drink or at the Lobby Bar's outdoor terrace. To reserve your stay at Holiday Inn Resort Vanuatu, book now to experience the perfect blend of luxury and tranquility by Erakor Lagoon.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 14:00
  • Check-out until 11:00
  • Children welcome
  • Free parking

Following the earthquake on 17 December 2024, some of our leisure facilities were affected. Restoration works are currently underway, and we appreciate your understanding during this period. Temporarily Unavailable Facilities: -In-Room Dining Services -Verandah Restaurant (All Day Dining) To ensure a pleasant dining experience, our Lobby Bar has been transformed into a comfortable and welcoming dining venue. Guests can enjoy: Dining Options (subject to change): -Buffet Breakfast: 7:00 AM – 10:30 AM -À la Carte Menu (Lunch & Dinner): 11:00 AM – 11:00 PM As part of our ongoing recovery efforts, construction works are taking place on-site from Monday to Saturday, between 8:00 AM and 5:00 PM. Some noise may be experienced during these hours. We sincerely apologise for any inconvenience and thank you for your patience and understanding. Please also note that in accordance with directives from the Vanuatu Department of Environment, swimming and fishing in the lagoon have not been permitted since 2022. Guests are, however, welcome to enjoy kayaking and catamaran activities within the lagoon. We truly appreciate your support as we work towards fully restoring our beautiful resort. Our team remains committed to ensuring you have a comfortable and memorable stay. Should you require any assistance, please feel free to contact us. Due to unavoidable delays in the shipment of essential construction materials, the anticipated reopening of the accommodation block currently under refurbishment has been deferred. Reconstruction works will continue from Monday to Friday, between 8:00 a.m. and 4:00 p.m., through to August (final dates to be confirmed). During this time, some level of daytime noise may be experienced. While our leisure facilities remain available, please kindly note the following updates: ⚫ The All-Day Dining Restaurant is temporarily closed until further notice. ⚫ The Banyan Wing remains offline. ⚫ The resort will continue operating with 64 rooms until further notice. ⚫ The dive pool has been converted into an event space; therefore, only the Family Pool is currently available. ⚫ Please also be advised that the Overwater Villas are no longer available following their demolition in July 2025. Swimming and fishing in Erakor Lagoon remain restricted; however, guests may enjoy non-motorized water sports and swimming in our Family Pool. Thank you for your continued trust — and for helping us support our guests with care, clarity, and thoughtful service during this transition period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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329 reviews

Guests liked

  • Friendly staff
  • Clean property
  • Beautiful views

Guests mentioned

  • Unfunctional amenities post-earthquake
  • Room door difficulties
  • Slow food service
  • Béatrice

    NC · couple · Oct 2026

    8/10

    Agréable

    Le personnel très agréable, à l’écoute

    Un peu loin du centre, route catastrophique pour arriver à l’hôtel

  • Sofie

    AU · extended_group · Oct 2026

    9/10
  • Nucharee

    TH · couple · Oct 2026

    10/10

    โรงแรมดี พนักงานยอดเยี่ยม

    มีการต้อนรับอย่างอบอุ่น พื้นที่กว้างขวาง มีที่พักผ่อนหลายที่ อยู่ติดทะเลสาบ สระว่ายน้ำสะอาด สวยงาม พนักงานมีความเป็นมิตร ให้ความช่วยเหลือเป็นอย่างดี โดยเฉพาะพนักงานชื่อ Joshua ให้ความช่วยเหลือในการโทรติดต่อรถรับส่งสนามบินที่ได้จองไว้แล้วจนเรียบร้อย พนักงานคนอื่นๆก็ยิ้มแย้มแจ่มใส ยอดเยี่ยมมาก

  • Andrei

    RO · solo_traveller · Oct 2026

    5/10

    The staff were consistently friendly, welcoming and smiling throughout my stay.

    Unfortunately, the overall experience fell below what I would expect from a Holiday Inn property, especially considering the price per night. Cleanliness needs improvement, both in the rooms and in shared areas. Even the coffee cups sometimes felt dirty. Breakfast was served in a hallway near reception, with very limited variety, and the food quality was disappointing for a hotel of this brand. Charging an additional 500 VUV (approximately €4) for room service also felt excessive. On my first day, I ordered an espresso but received regular coffee while still being charged the espresso price. Another disappointment was the lack of bottled drinking water. The hotel didn't provide bottles in the rooms or have any available, so guests had to refill their own bottles at reception. Finally, during my stay in room 377, dozens of flying termites appeared every night.

  • anna

    FR · family_with_children · Oct 2026

    9/10

    Le personnel est adorable et au petits soins, ils nous ont fait vivre une semaine parfaite, merci à eux et à leur gentillesse

Location

Tassiriki Park · Port Vila