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Holiday Inn Shanghai Hongqiao West by IHG

8.4/1053 reviewsShanghai

Luxurious Spa and Dining Experience Indulge in body treatments at the full-service spa, dine at one of the hotel's 2 restaurants, or enjoy 24-hour room service at the Crossroads Pub. Convenience and Comfort Stay connected with complimentary Wi-Fi, take advantage of babysitting services, and explore nearby attractions hassle-free with the complimentary area shuttle. Elegant Accommodations and Event Spaces Relax in one of the 400 guestrooms with modern amenities, attend events in the 2600 square feet of space, and benefit from a business center and express check-in. Book your stay at Holiday Inn Shanghai Hongqiao West for a luxurious and convenient experience in Shanghai!

What this place offers

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Conference space

Policies & house rules

  • Check-in from 12:00 until 18:00
  • Check-out until 12:00
  • No pets
  • Free parking

• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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53 reviews

Guests liked

  • Luxurious / great breakfast
  • Friendly, helpful staff
  • Comfortable, spacious rooms (when clean)
  • Convenient for NECC / expo attendees
  • Many nearby restaurants and a convenience store
  • Good facilities and IHG member area
  • Quiet, peaceful and efficient stays

Guests mentioned

  • Strong cigarette smell reported in rooms
  • Bathroom foul odor, rust and unhygienic conditions for some guests
  • Stained pillows and dirty slippers reported
  • Front desk sometimes cold-faced; language/communication issues
  • Far from downtown/shopping and no nearby subway
  • Shuttle service limited (morning only)
  • Breakfast/food area heating issues and occasional missing slippers
  • No on-site currency exchange noted

  • Ewin

    Sep 2025

    6/10

    I could not sleep because the cigarette smell was too strong. The breakfast is luxurious though!

  • Kevin

    Jun 2025

    10/10

    Great place! Nice staff!

  • Sophia

    friends · Jun 2025

    2/10

    First, the bathroom smelled like rotten piss and had rust in the corners. On the second day, the smell worsened. We brought the issue to the front desk, and they offered air freshener. It wasn’t effective, and the smell remained in the room. We informed the front desk again and asked for a room swap, but were told there were none available. Instead we were told to shower on another floor and return to our original room to sleep, which was an unreasonable request for three young girls late at night. We refused and they offered a suite, but when we entered the room, we were greeted with giant hand prints on the wall, which frightened us out of our wits. Out of pure fear, we rushed out of the room and returned to the front desk where we refused another offer for a bigger suite. Instead of risking our sense of safety, we decided to return to our original room where we were prevented from showering due to the extremely unhygienic conditions. Not to mention, the pillows had yellow stains on it, making it unusable and forcing two people to share a pillow. The slippers also had visible debris in it. The cheap price may be tempting, but it’s’ not worth it if you want a comfortable stay. I would definitely not recommend this hotel.

  • Todd

    Dec 2024

    10/10

    Great hotel.

  • fan

    Sep 2024

    6/10

    酒店前台冷脸

    早餐不太好，前台的男士全程冷脸，好像多讲一句话就要发货了

Location

2000 Hu Qing Ping Highway · Shanghai