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US · couple · Oct 2026
Will NEVER go to San Antonio again, but the hotel was good. Every Holiday Inn I’ve stayed at the breakfast was free. The
Comfortable
Do we only clean the room every other day?
US · solo_traveller · Oct 2026
Every thing was fine. The service in the dining room was excellent, she was very nice, polite and friendly.
The food was good but some of the food and coffee (potatoes & coffee)were cold.
US · solo_traveller · Oct 2026
Not good. Even with an older hotel, a friendlier more accommodating staff would’ve made a huge difference.
Not a lot other than it was in a convenient area for the things we were doing while in town.
The rooms were dated. Peeling wall paper, dirty carpets, ceilings looked poor, etc. My wife called the morning of our stay to be sure our room would be available if we checked in later in the day (between 6-9pm). Arrived at 6:30 or so only to be told the 1bedroom suite wasn’t available because the room wasn’t ready and housekeeping had left for the day. …what?? After giving us a different room “for one night” and swapping us the next day, the room wasn’t ready magically ready about an hour later. No GM or manager ever called like they told me they would for the inconvenience. So we had to move everything that we had already unpacked. Then we got a call from the front desk the first night and instead of “we’re just making sure you got settled into the new room” or “is there anything we can get for you” we were told “we need the other set of room keys back tonight”. ….Again…what??? We were done moving our things, why not just cancel those room keys? We were already in bed for the night and weren’t about to go back down to the front desk for something that wasn’t our mistake.
US · couple · Oct 2026
It did the job. Won’t choose that location again!
Close to where I had my meeting. Desk attendant was friendly
One elevator would not go to the 3rd floor and it seemed to be the only one that would open. Remote for the TV had no back and could not be used.
US · couple · Oct 2026
5535 University Heights Blvd. · San Antonio