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Holiday Inn & Suites San Antonio Northwest by IHG

8/10385 reviewsSan Antonio

Outdoor Swimming Pool & Fitness Centre: Enjoy a refreshing swim in our outdoor pool or keep up with your workout routine at the fitness centre during your stay at Holiday Inn Hotel & Suites Northwest San Antonio. Comfortable Rooms with Modern Amenities: Relax in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. You'll also find a safety deposit box, bed linen, and towels for your convenience. Convenient Location & Nearby Attractions: Our hotel is located just 7 km from The Shops at La Cantera and offers easy access to Six Flags Fiesta Texas and The Alamo. Don't miss out on exploring the best of San Antonio during your stay. Book now to experience comfort and convenience at Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • Children welcome
  • Free parking

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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385 reviews

Guests liked

  • Clean rooms
  • Good location
  • Friendly staff

Guests mentioned

  • Breakfast not free
  • Room cleanliness issues
  • Pool not in service
  • Carrow

    US · couple · Oct 2026

    9/10

    Will NEVER go to San Antonio again, but the hotel was good. Every Holiday Inn I’ve stayed at the breakfast was free. The

    Comfortable

    Do we only clean the room every other day?

  • Jorge

    US · solo_traveller · Oct 2026

    9/10

    Every thing was fine. The service in the dining room was excellent, she was very nice, polite and friendly.

    The food was good but some of the food and coffee (potatoes & coffee)were cold.

  • Chris

    US · solo_traveller · Oct 2026

    4/10

    Not good. Even with an older hotel, a friendlier more accommodating staff would’ve made a huge difference.

    Not a lot other than it was in a convenient area for the things we were doing while in town.

    The rooms were dated. Peeling wall paper, dirty carpets, ceilings looked poor, etc. My wife called the morning of our stay to be sure our room would be available if we checked in later in the day (between 6-9pm). Arrived at 6:30 or so only to be told the 1bedroom suite wasn’t available because the room wasn’t ready and housekeeping had left for the day. …what?? After giving us a different room “for one night” and swapping us the next day, the room wasn’t ready magically ready about an hour later. No GM or manager ever called like they told me they would for the inconvenience. So we had to move everything that we had already unpacked. Then we got a call from the front desk the first night and instead of “we’re just making sure you got settled into the new room” or “is there anything we can get for you” we were told “we need the other set of room keys back tonight”. ….Again…what??? We were done moving our things, why not just cancel those room keys? We were already in bed for the night and weren’t about to go back down to the front desk for something that wasn’t our mistake.

  • Shea

    US · couple · Oct 2026

    5/10

    It did the job. Won’t choose that location again!

    Close to where I had my meeting. Desk attendant was friendly

    One elevator would not go to the 3rd floor and it seemed to be the only one that would open. Remote for the TV had no back and could not be used.

  • Jackeazia

    US · couple · Oct 2026

    10/10

Location

5535 University Heights Blvd. · San Antonio