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Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

9/10599 reviewsLiverpool

Convenient Shuttle Service to Airport Located in Liverpool, New York, Maplewood Suites Syracuse/Airp offers a free shuttle to Syracuse Hancock International Airport, ensuring a stress-free start to your trip. Comfortable Accommodations and Amenities Each room at Maplewood Suites features a coffee maker for your convenience and cable TV with HBO for entertainment. Guests can also enjoy the indoor pool, fitness centre, and on-site laundry facilities during their stay. Nearby Attractions Conveniently situated just a short drive away from Syracuse University, Carousel Mall, and the Rosamond Gifford Zoo, Maplewood Suites Syracuse/Airp is the perfect base for exploring the local area. Book your stay at Maplewood Suites Syracuse/Airp now for a seamless blend of comfort and convenience during your visit to Liverpool, New York!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • Children welcome
  • Pets allowed
  • Free parking

Facilities Policy- Only Guests Registered to a room can use on-site facilities such as our pool, spa, and fitness center. Maximum of 5 people per guest room. This is in correspondence with local and state Health and Liability Codes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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599 reviews

Guests liked

  • Exceptional customer service
  • Clean and comfortable rooms

Guests mentioned

  • Breakfast quality inconsistent
  • Pool not open during stay

  • Karen

    US · extended_group · Oct 2026

    8/10

  • Alex

    US · solo_traveller · Sep 2026

    8/10

  • Mary

    US · couple · Sep 2026

    5/10

    Like the area where it is at.

    Bed being next to the air conditioner is not a great place. Your either hot if you shot it off or your cold because it is blowing on you. Toilets are extremely low, there are tall people you know or even someone older would have a hard time getting off them. Wall paper is peeling, got there and no toilet paper other then 3 sheets on one roll and on the other. Tv was crap. Needs to be replaced

  • Lydell

    US · solo_traveller · Sep 2026

    3/10

    The staff was great, but the facilities were some of the worst I’ve seen in a long time. I wish I had taken pictures.

    The location and the staff were friendly and professional.

    I stayed at this hotel two years ago. At that time, it was nice and clean, and I was comfortable. The first thing I noticed was how filthy and gross the hall carpets were. Carpet cleaning will not help. The carpet should be replaced. My room on the first floor was musty and damp. I asked for a different room, and the woman at the desk politely accommodated my request. The second room, also on the first floor, but on the opposite side of the hall, was also damp and mildewy. I freshened up to go to dinner, and noticed that the carpets, though dark in color, were significantly stained… everywhere! One stain was deep red, and could have been dried blood. My room was a suite, which also had a dark colored sofa and chairs, but I was not comfortable sitting on any of that. My linens were fresh and neat. Hard surfaces in both rooms were tended to, and the facilities were tidy, so I had little reservations about using the bathroom, microwave, or in-room sink. However, the only furniture I made use of was the bed because the sheets were clean. I kept my shoes on the entire time in the room. The point I want to make is, these weren’t janitorial issues, but rather, a lack of long-term general maintenance problems. I would have to know that these issues were resolved before ever staying at this hotel again.

  • Carrion

    US · couple · Aug 2026

    10/10

Location

400 7th North St. · Liverpool