Holiday Inn - the niu, Fender Amsterdam

7162 reviews

• L

  lu

  GB · family_with_children · Oct 2026

  6/10

  Lovely view, but..

  The staff were all very friendly and welcoming, location is great in the quiet and calm neighbourhood yet very convenient with bus and tram stop within short walking distance, also lovely scenic view from the room overlooking the harbour.

  I had a few issues during my stay: 1. quite importantly there was another guest using a different key accessing our room by mistake. We were in the room at the time and that was concerning. Reported to the staff at reception and they've re-activated the card and spoke to the other guest who accidentally entered the room. We were reassured this never happen before and no other incident during our remaining stay, but thats still quite a serious security incident which I would expect more consideration and assurance. 2. We had real issue getting room serviced. During our week long stay we requested room services 3 times (other days we have put Do Not Disturb on), but only managed to get one room service and that was after we returned in the room and found out that wasn't done... and we had to repeat our request several times and the cleaner finally came in and did a swift clean in the bathroom and tip the bin... we ended up having to take rubbish out the room some days etc, which I'd expect better for such basic services for a room which cost us £200 per night out of peak season. 3. There are small holes found in the bed sheet and some towels are quite old, the bedding is a little lumpy, which feels like they needed some refreshing. 4. Minor point - the bar food menu is very limited, whilst its in a quiet neighbourhood there are plenty of food choices nearby so it's not an issue.

• R

  Radić

  HR · couple · Oct 2026

  10/10

  Good variety of food and drink. Standard quality. Great beds and bathroom. We will return.

• MH

  Martin Hegt

  DE · family_with_children · Oct 2026

  5/10

  Ok, mehr auch nicht.

  Es war soweit ok.

  Fernseher ging nicht. Personal sagt sie kümmern sich drum, nichts passiert, auch nach mehreren Nachfragen. Laut Beschreibung spricht man im Hotel deutsch. Wir haben Niemanden getroffen der deutsch konnte. Leihfahrräder in erbärmlichen Zustand. Eingang des Hotels nicht gut ausgeschildert. Kein Bereich wie bei Hotels üblich zum ankommen und ausladen.

• G

  Grimus

  AT · couple · Oct 2026

  5/10

  Wir hatten ein Zimmer zum Wasser. Der Ausblick war schön. Das Frühstück war ok. Sehr nettes Personal. Alles da. Es gab Kleinigkeiten zum Essen an der Bar.

  Der Tischfußball im Aufenthaltraum war komplett kaputt, für die Kinder schade. Die Dusche war zweimal verstopft. Das Bett gewöhnungsbedürftig. Die Matratze glich einer Sprungfeder. Für mich war das Zimmer zu dunkel. Zu wenig Licht. Der Tee alt und geschmacklos.

• MM

  Marius Mustafa

  RO · extended_group · Oct 2026

  10/10